Automotive BDC Representative - McGovern Automotive Group : Job Details

DescriptionMcGovern Automotive Group is hiring Internet Sales/Business Development Agents to join our Hyundai of Brockton team! We are the fastest growing Automotive Dealer Group in New England. McGovern Automotive just celebrated our 6th Anniversary and proud to boast our 20 locations and many more on the way. We offer detailed training, defined processes to aid in every team member success, time off for all major holiday and comprehensive payplan structures that other Dealers won't compete with. Join a Dealer Group where your hard work and dedication will be rewarded with long term opportunities for career growth and unbeatable financial incentives along the way. As an Internet Sales/Business Development Agent you will be responsible for answering Internet Leads, Inbound Phone Calls and providing appropriate support and follow-up to those customers. The ideal candidate will be someone who is results oriented and self-motivated to contribute to the growth of the dealerships business and overall customer satisfaction. Responsibilities

• Manage incoming internet and phone inquiries and proactively pursue additional customer leads
• Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
• Work in close partnership with Sales staff to provide qualified leads and detailed information on customer requirements
• Meet specified monthly targets and goals
• Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude

Requirements

• Prior customer relations or BDC experience preferred but not necessary
• At least 1 year of Internet Sales or BDC experience in an automotive setting preferred but not necessary
• High school diploma or GED equivalent
• Excellent customer relationship skills
• Self-starter, motivated and success driven
• Confident, positive, and high energy presence
• Strong communication skills
• Team-oriented with a desire to achieve both individual and collective goals
• Valid driver's license
• Must be able to pass background and drug screenings

About Our Company McGovern Automotive Group's culture of customer first and our commitment to transparency enables us to provide exceptional service and superior value for our customers. Our rapidly expanding business provides significant opportunity for learning, training, and career growth for our team. In addition, we provide a highly competitive compensation plan, along with benefits (including medical, dental, 401K with matching, paid time off) and a professional, team- oriented and promote from within culture McGovern Automotive Group is an Equal Opportunity Employer* Job Type: Full-time Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Signing bonus

Experience:

• Customer service: 1 year (Required)
• Retail sales: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person