Automotive Mobile Technician - Caliber Collision : Job Details

Service Center

PT-Oregon

Job Summary

Mobile Service Technicians will complete air conditioning service, automotive repairs, on site scanning support, wire repairs and diagnostics within their market area.

Roles & Responsibilities

* Customer service focused, ability to develop relationships and deliver operational consistency

* Perform Air Conditioning Evacuation & Recharge

* Troubleshoot and diagnose mechanical and electrical repairs

* Understand and complete estimating, invoicing, part identification, pre and post quality control checklists

* Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers

* Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations

* Test drive vehicles after repairs are completed

* Check all parts for quality and accuracy before installing

* Complete assigned training and certifications, to include continuing education courses

* Communicate with field team to ensure efficiency and productivity

* Maintain a well-organized work area

* Responsible for ensuring tooling software updates are completed immediately

* Accountable for assigned inventory

* Including: Laptops, OE scan tools, VCI, other equipment provided

* Develop and maintain excellent customer relationships through our company purpose and core values

Qualifications, Education & Experience:

* Minimum of 3 years automotive repair experience

* Trade school experience a plus

* ASE or I-CAR certifications a plus

* Knowledge of diagnostic scan tools and factory software

* Obtain AC certification & follow safety standards

* Excellent customer service and communication skills

* Knowledge and ability to use computers, mobile devices, and related technology efficiently

* Self -motivated, positive attitude, with a customer focused vision

Requirements:

* Must be at least 21 years of age

* Must have a valid driver's license and ability to pass MVR check

* Ability to pass a background check

* Must be able to lift 60 pounds independently

* Travel may be required for continuing education and certification training

* Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping

* Requires frequent driving of company and customer vehicles

* Extensive travel within assigned area is expected

* May have exposure to fumes, dust, and chemicals

* Ability to work in a shop environment in inclement weather

* Required to wear PPE to include but not limited to facial covering, eye protection, gloves