Automotive Sales Associate - Chapman Chrysler Jeep : Job Details

Chapman Chrysler Jeep is looking for motivated, customer-oriented individuals to join our sales team as Sales Associates. In this role, you will help customers find the perfect vehicle for their needs, provide exceptional customer service, and drive sales performance. You will work in a fast-paced environment that requires strong communication skills and a passion for helping people.What We Offer:

• Attractive Commission Pay Plan: Enjoy uncapped earning potential - You control your income!
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Engage with prospective customers via phone, email, text messaging and live chats, responding to inquiries promptly and scheduling sales appointments.
• Convert visitors into customers by understanding their needs and interests, and pairing them with a vehicle best suited for their lifestyle.
• Perform professional vehicle demonstrations, highlighting the latest technology and desirable vehicle features, and coordinate test drives.
• Stay up-to-date on product inventory, the latest vehicle technology, and optional packages to enhance the vehicle ownership experience.
• Assist customers with the completion of sales and financing paperwork.
• Personally deliver sold vehicles to the customer, ensuring complete customer satisfaction.
• Log daily sales lead activities in the CRM and follow up with customers who are not ready to make an appointment.

Desired Qualifications and Experience:

• Experience working in a customer-centric sales role is required; automotive sales experience is preferred.
• Sociable with a demonstrated ability to quickly build rapport with others, demonstrating solid interpersonal skills, both in person and over the phone.
• The ability to think from the customer's perspective to understand their concerns or objections and respond thoughtfully.
• Outgoing, self-confident and driven to achieve goals.
• Computer literacy and the ability to learn and apply new technology is essential; experience working with CRMs is a plus!
• Must have flexible availability to work various shifts.
• A valid driver's license and clean driving record are required.
• Must pass a pre-employment background check and drug screening.

Hours and Work Environment:We are open Monday - Saturday, 8AM - 9PM. We are looking for candidates with flexible availability to work various shifts including Saturdays to meet business needs. This is an onsite position, and requires working with customers in person and over the phone. This role reports to the Sales Management team.To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps. #ZR