*Previous Automotive Sales Manager dealership experience IS required*
The ideal candidate enjoys working hands-on with in store customers and staff daily. You will train and mentor your Sales Consultants to help them achieve goals through following a customer focused sales process and coach them on proven sales techniques.
We are looking for an experienced candidate with a proven track record in a similar market sized store. An impeccable reputation, good leadership skills and a commitment to customer service at the highest level is a must.
About Us
In 1965, the Pecheles family opened Pecheles Automotive's doors with a passion for quality cars and quality customer service. Knowing that every car shopper's journey is unique, the first-generation Pecheles team set out to build a dealership that provided the most professional service and staff in East North Carolina. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Pecheles Automotive is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
What we offer:
- Competitive compensation (125-175k/yr) with performance-based rewards.
- Career development & advancement opportunities.
- Medical & Dental Insurance.
- 401K Plan- Early enrollment available!
- Paid time-off & vacation- Earn 3 days PAID vacation after 6 months!
- Discounts on products & service.
Responsibilities
- Hires, trains, motivates, counsels, and monitors the performance of the Sales Team.
- Directs and schedules the activities, always ensuring proper staffing.
- Ensures that each customer is greeted as quickly as possible.
- Implements and maintains a prospect tracking and follow-up system.
- Assists Sales Team members throughout the sales process, building customer relationships.
- Ensures that dealership policies and procedures are understood and followed.
- Conducts sales training meetings.
- Forecasts aggressive, yet realistic monthly goals and objectives for individual salespeople and provides them with appropriate support and guidance.
- Assists in development of improvement plan for salespeople.
- Ensures salespeople maintain a high customer satisfaction rating.
- Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.
- Understands and complies with federal, state, and local regulations that affect vehicle sales.
- Monitors customer activity. Trains and help improve the performance of salespeople. Learn advanced systems and methods for becoming a sales manager.
Requirements