Automotive Service Advisor - Honda - Murgado Automotive Group : Job Details

SERVICE ADVISORS NEEDED!

Located in the heart of Gold Coast in Downtown Chicago, this is one of the largest Honda Service Centers in all of Illinois and considered a Midwest flagship store.

Advisor can expect over $100K ANNUAL EARNINGS including games played daily for cash spiffs!

Brand new facility with 26 BAYS and the latest technology available!

Murgado Automotive Group is family owned and has over 30 stores from California to Florida, including 11 stores in the Chicago market. Talk about opportunity for advancement!

INTERVIEWS ARE BEING HELD RIGHT NOW!

Call Joel Adames, Service Manager, at (312) ###-#### now or apply here!

Our Service Drive is busy and productive. We believe in rewarding excellence with financial incentives for production and education, and we provide all associates with plenty of work, flexible schedules, paid training and opportunity to advance. We are looking for Advisors who will be enthusiastic about growing professionally, with opportunities to manage their own earning potential, and help us deliver the exceptional customer service that our clients have come to expect. If you're interested in joining our progressive, growing organization please complete our online application or better yet stop in to for a personal, confidential discussion.

Here are some of the benefits that we offer:

• $5,000.00 Sign on Bonus for the Right Individuals - Everyone gets a sign on Bonus!
• Average Advisor makes $85k annually with our top advisors making over $130k annually!

Things to know:

• Located in affluent neighborhood (Gold Coast Chicago) where people have the income to invest in properly servicing their vehicles!
• Busy Traffic - 1000 ROs Month
• Unlimited Growth Opportunity
• Nationwide Award-Winning Dealerships
• Ranked Top Fastest Growing Auto group in Nation

Responsibilities

• Greet customers with a warm and friendly demeanor, ensuring a positive and welcoming experience.
• Listen attentively to customer concerns and accurately document service requests.
• Consult with customers on recommended maintenance and repairs, explaining the process and associated costs.
• Provide detailed estimates and timelines for service completion.
• Coordinate with the service team to ensure efficient vehicle maintenance and repair.
• Keep customers informed of service progress and updates, providing clear and timely communication.
• Assist in resolving any customer inquiries or concerns with professionalism and empathy.
• Upsell additional services and maintenance packages to enhance customer satisfaction and vehicle longevity.
• Maintain accurate records of service transactions and customer interactions.
• Foster long-term customer relationships by delivering outstanding service and exceeding expectations.

Qualifications

• High school diploma or equivalent; additional education or relevant certifications are a plus.
• Previous experience as a service advisor or in a customer-facing role is preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong knowledge of automotive service and repair procedures.
• Proficient in using computer systems, email, and basic office software.
• Detail-oriented and organized, with the ability to manage multiple tasks efficiently.
• Ability to thrive in a fast-paced and team-oriented environment.
• Valid driver's license and clean driving record.

Benefits

• Competitive compensation package based on experience and performance.
• Comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
• Ongoing training and professional development opportunities.
• Supportive and collaborative work environment within a reputable automotive group.
• Opportunity for growth and advancement within the organization.

If you have a passion for automotive service, possess excellent communication skills, and enjoy assisting customers with their service needs, we invite you to join our team at Honda of Downtown Chicago as a Service Advisor. Please submit your updated resume and a cover letter highlighting your relevant experience and why you would be a great fit for this role. We appreciate your interest in this position and will reach out to qualified candidates for further discussions!

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, marital/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.