Automotive Service Advisor - Leading Edge Auto Body & Mechanical Repair : Job Details

Automotive Service Advisor

Leading Edge Auto Body & Mechanical Repair

Job Location : Baltimore,MD, USA

Posted on : 2025-01-08T02:15:38Z

Job Description :
Are you passionate about the automotive industry and committed to delivering exceptional customer service? Leading Edge Auto, a well-established and reputable auto repair facility, is seeking a dynamic and customer-focused individual to join our team as a Service Writer. If you have excellent communication skills, a strong understanding of automotive services, and a dedication to customer satisfaction, we want to hear from you. We Offer Top Pay!! Responsibilities: Appointment Scheduling: Coordinate appointments and effectively manage the service schedule to ensure efficient workflow and timely completion of repairs. Customer Interaction: Interact with customers to understand their automotive service needs, provide accurate information, and establish trust and confidence. Service Advising: Assist customers in understanding the scope of required repairs and maintenance, providing detailed explanations, and obtaining necessary approvals. Qualifications: Customer Service Skills: Exceptional interpersonal and communication skills to build rapport with customers and provide a positive service experience. Automotive Knowledge: A solid understanding of automotive services and repairs, as well as the ability to explain technical information to customers in an understandable manner. Experience: Previous experience in a similar role within the automotive industry is required. Employment Type: Full Time Salary: $55,000 - $140,000 Annual Bonus/Commission: No
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