Automotive Service AdvisorShop Manager - Huther Alliance Llc : Job Details

Benefits:

Free Weekends

401(k) matching

Bonus based on performance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Training & development

Benefits/Perks

Health Care Reimbursement

Performance Bonus

401K Employer Contribution

Free Weekends

Job Summary

We are a small family owned business, specialized in the repair of European cars. We have locations in both San Antonio and Boerne, Texas. More details can be found at www.bavautorepair.com.

We are looking for an Automotive Repair Service Advisor/Shop Manager to join our team. The ideal candidate will have experience as a Technician working on European cars, excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing Technicians and Service Advisors, quoting jobs, ordering parts, addressing customer inquiries, and managing required documentation.

Responsibilities

Managing customer interactions, explaining repairs and costs, and address their concerns

Ensure a high level of employee morale and customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed correctly and in a timely manner

Mentor employees on best practices for improving sales and customer service techniques

Oversee day-to-day operations

Qualifications

High school diploma or GED required bachelor's degree preferred

Professional automotive repair experience: Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Valid state-issued driver's license and clean driving record are required

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred