Background Screening Researcher - Command Investigations : Job Details

Job Title: Background Screening Researcher

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Background Screening Researcher. This role involves managing background report orders, conducting a variety of background checks, verifying candidate information, and ensuring accuracy and compliance in final reports. The ideal candidate will have excellent problem-solving skills, professional communication abilities, and experience with data entry and computer applications.

Responsibilities:

+ Manage incoming background report orders and prioritize tasks efficiently.

+ Process and review background search results, including criminal, driver, substance abuse, and verifications.

+ Conduct criminal background checks using various systems, public access interfaces, and vendor resources.

+ Contact employers, personal and professional references, and educational institutions to verify candidate-provided information.

+ Perform data entry to document search results accurately.

+ Conduct additional non-criminal and non-verification background screening searches as needed.

+ Review background report components for completeness, accuracy, and compliance before finalizing reports.

+ Assist in generating and managing client and company background report metrics.

+ Support with tasks such as client and vendor communications, onboarding new customers, and implementing system or client change requests.

Required Qualifications:

+ Proficiency in navigating multiple computer applications with speed and accuracy.

+ Strong persistence and effective probing skills.

+ Ability to quickly and accurately document information.

+ Excellent judgment and ability to report accurate findings.

+ Problem-solving and analytical skills for resolving complex issues.

+ Strong organizational skills with the ability to multitask and maintain high attention to detail.

+ Typing speed of 40 words per minute or more.

+ Solid grammar and spelling accuracy.

+ High school diploma or equivalent experience.

+ Proficiency in data collection and computer applications.

+ Previous data entry experience.

+ Professional verbal and written communication skills.

+ Exceptional active listening skills with the ability to accurately capture and document information.

Preferred Qualifications:

+ Experience in the background screening industry.

+ Knowledge of the Fair Credit Reporting Act (FCRA) as it applies to employment screening.

+ PBSA (Professional Background Screening Association) Basic or Advanced Certification.

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