Background Screening Specialist - Arrow Security : Job Details

ARROW is one of the largest privately held security guard companies in the United States with a 97% customer retention rate and an average client relationship of over 15 years. Our dedication to customer service runs deep throughout the entire organization and is what sets us apart from the competition. With our continued growth and mission focus we are looking to add a Background Screening Specialist to our team in the NYC Manhattan office.

The Background Screening Specialist plays a crucial role in maintaining the compliance of the background and drug screening program at Arrow Security. The role is expected to serve as a subject matter expert, collaborating with various internal stakeholders, departments and, as necessary, clients.

Essential Job Duties

• Develop and maintain policies and procedures related to background checks and drug screening protocols ensuring compliance with local, state, and federal regulations.
• Identify and manage relationships with third-party background check and drug screening service providers, ensuring they meet quality and compliance standards.
• Work closely with HR, legal, and compliance teams to ensure processes support hiring and regulatory needs.
• Provide training for HR staff and hiring managers on the background check process, including how to interpret results and handle discrepancies.
• Assess risks associated with background checks, such as consumer reporting and data privacy concerns, and develop strategies to mitigate those risks.
• Analyze background check data to identify trends, compliance issues, and areas for process improvement, and report findings to leadership.
• Serve as a subject matter expert to external clients as needed, providing clarification, suggestions and program details.
• Continuously evaluate and enhance the background check process to improve efficiency, accuracy, and candidate experience.
• Ensure ongoing compliance with relevant laws and regulations, conducting audits of background check processes as needed.
• Manage the pre-adverse/adverse notification and dispute process as required under the FCRA.
• Partner with drug screening vendor(s) to ensure adherence to all federal, state and local laws, including the MRO process, is followed.

Position Requirements

• 3-5 years experience administering background checks and drug screening checks
• Demonstrated knowledge of consumer data privacy, Fair Credit Reporting Act (FCRA) and Equal Employment Opportunity Commission (EEOC) guidelines.
• Understand background check and drug screening procedures and relevant laws.
• Proficiency in Microsoft Office Suite and database software.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to handle sensitive information with discretion.
• Bachelor's degree in Human Resources, Criminal Justice, or relevant field is preferred.

Compensation Range: $68,500 - $76,250 Annually

WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY?

Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility, and unique perks possible while promoting a positive work life balance. At Arrow, we understand how important this is to our people. And our people are important to us.

With over 1800 employees and growing every day, Arrow Security has a great track record, reputation and company values; We offer an enjoyable and collaborative culture with great communication and respect in a safe workplace. At Arrow Security, We Care is our Motto. And we make sure to take care of the people who take care of our clients.

Founded in 1985, we have perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. We Care about our Officers and make sure to take care of the people that take care of our Clients.

Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HR Please include your full name, contact information and details about your request in the email.

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