Bagger - FESTIVAL FOODS : Job Details

Location : Name MadisonCompany OverviewABOUT FESTIVAL FOODS:We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join our Festival Foods team as a Bagger!

Job Title: Bagger (Part Time)

FLSA Status: Hourly

Reports To: Guest Service Department Manager

Are you looking for a role in a helpful, fun, and guest-focused environment? We are seeking Baggers to join our team and provide outstanding service to our customers (which we refer to as guests). As a key part of our retail and grocery store team experience, you'll ensure every shopper leaves ready to “boomerang” back again.

Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.

Job DescriptionWhat You'll Do:

As a Bagger at Festival Foods, you will be at the forefront of our customer service efforts, ensuring each guest has a pleasant and efficient shopping experience. Your responsibilities will include:

• Customer Service Excellence: Greet and assist guests, providing a welcoming and helpful check-out experience. You'll be empowered to provide a great guest experience.
• Efficient Bagging: Bag groceries according to our procedures, ensuring product integrity and customer satisfaction.
• Maintain Checkout Area: Keep the checkout area clean and stocked with necessary supplies.
• Communication: Share customer requests and feedback to leadership team.
• Parcel Pickup: Provide prompt and courteous parcel pick-up service.
• Support Team Goals: Help maintain standards and meet quality expectations by 10 am and 5 pm daily.
• Teamwork: Perform other duties as needed to support the team.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

What We're Looking For:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To excel in the Bagger role at Festival Foods, you should have:

• Guest Focus: Ability to create a welcoming environment and provide superior service.
• Attention to Detail: Efficiently bag items while maintaining the quality of products.
• Team Player: Communicate effectively with associates and customers.
• Skills: Ability to read, count, and write accurately, and operate necessary equipment.

Physical Demands and Work Environment:

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and lift or push 15-20 pounds on a regular basis and 50 pounds intermittently. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions

WORK SCHEDULE

The Bagger is an hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual's availability.

If you're excited about a role in retail as a sales associate, enjoy providing excellent customer service, and want to be part of a fantastic grocery store team, we'd love to hear from you. Apply today and help us create an exceptional shopping experience for our customers!

Benefits OverviewWHY YOU'LL LOVE IT HERE:

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people. Address 810 East Washington Avenue City Madison State WI Postal Code 53703