Banquet Captain - New Castle Hotels LLC : Job Details

Banquet CaptainAre you meticulous when it comes to delivering on the details, with an eye to making an event even more special? Is leading a team of dedicated servers so they deliver party planner's vision something you enjoy? Then the role of Banquet Captain may be just right for you. As Banquet Captain you will:* See and the Guest's Vision -- checking the BEO and ensuring all is set to expectations, with an eye to upselling / suggestive selling where appropriate.* Be A Point Person -- as the Captain your manager will looking to you to ensure all is set up as envisioned and the guest may be looking to you if something does not quite meet their needs or if they have questions/concerns so you need always to be focused on the event and ready to deal with anything that arises.* Be Hospitality -- providing friendly, professional service to wow the guest and inspiring / training / directing your team with this same can do attitude so each event goes off without a hitch.* Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. A current ServSafe certificate/alcohol certification is required.