Banquet Captain - Auberge Resorts : Job Details

Company DescriptionMadeline Hotel & Residences, Auberge Resorts Collection is proud to be the only Forbes Travel Guide five-star resort in the historic community of Telluride, Colorado. This luxurious property is a mix of gorgeous guest rooms and private residences, ranging from one to four bedrooms, that blends Auberge's distinctive flair for authentic and elevated experiences with the local flavor of the destination. Surrounded on three sides by the dramatic 14,000-foot peaks of the San Juan Mountains, Madeline has become the region's premier year-round basecamp for both world class skiing and musical entertainment during the summer months. Guests from around the world are drawn to the Madeline's sophisticated amenities including the best ski-in/ski-out access in town; slopeside Ski Valet; the Alpine Swim Club featuring a heated outdoor swimming pool, hot tubs, fire pits and al fresco lounge; Award Winning Spa; State of the art Fitness Center; and Ice Rink. Locals and guests alike can cap a thrilling day on the mountain in Telluride's most beautiful living room at Timber Room which has become the heart and soul of the Aprs scene or experience unparalleled mountain dining at Black Iron Kitchen + Bar at one of their signature fire tables.The targeted compensation range for this full time, non-exempt position is $25.00/hr + Tips. The position offers a competitive compensation package presented by Auberge Resorts Collection.Job DescriptionStep into the spotlight as our Banquet Captain and be the conductor of unforgettable events, where your passion for service transforms ordinary moments into extraordinary celebrations. As the Banquet Captain, you will lead with precision, grace, and an unwavering commitment to creating lasting memories.

• Maintain good rapport with clients
• Execute the delivery of requested equipment and food for meeting rooms with other departments
• Led the set up, and implementation of resort special events
• Coordinate with Food & Beverage outlining all needs for events
• Lead and execute the BEO for all functions, managing staff for the event, overseeing smooth implementation
• Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all Hotel function space and names of rooms; all styles of meeting and banquet room settings.
• Communicate changes to banquet staff.
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
• Actively partner with the Culinary Team to ensure timeliness of Food and Beverage Porduction.
• Coordinate with the Food and Beverage Management on the set up of table linens, skirting and tabletop items (water pitchers, ashtrays, glasses, and so forth) as specified by group and in accordance with departmental standards. Assist with the setup of routine audio/visual equipment, such as LCD projectors and screens
• Breakdown function areas as scheduled in accordance with departmental procedures.
• Coordinate deep cleaning of event spaces with the housekeeping and food and beverage teams
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
• Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies.
• Maintain complete knowledge of all Departmental/Hotel policies and procedures including safety guidelines.
• Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and hotel requirements.
• Perform other duties as assigned, including assisting other departments on an as-needed basis

Qualifications

• Experience at a luxury hospitality property
• High school Diploma or equivalent education, Bachelor's Degree preferred

• Must be of minimum age to serve alcohol.

• Superior professional appearance and manner, good character to work in a fast-paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dentaland Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.Additional InformationAuberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.