BANQUET MANAGER / MAÎTRE D’ - Confidential : Job Details

Well established catering hall in search of a full-time banquet manager. The position consists of a five-day work week, predominately office work throughout select weekdays & Maître d' on weekends. The position requires a minimum two to four years of experience both in banquet sales and banquet Maître d'.

As a Banquet Manager you will be expected to:

• Work with clients both pre-existing and new inquiries on a daily basis (both in person & via phone/email)
• Solicit new catering business through professional sales techniques
• Conduct initial tours of the venue with perspective clients & generate estimates in order to convert bookings
• Communicate with clients regarding their upcoming functions as their big day approaches
• Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us
• Manage both the planning process leading up to an event as well as the successful execution of that event
• Accurately input data, pertaining to upcoming event details, into weekly spreadsheets
• Possess the ability to handle extremely high workloads at times
• Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties
• Must appreciate that we only have one opportunity to deliver the event of someone's dreams
• Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH
• Oversight of purveyor deliveries to ensure accuracy and quality
• Interview potential new hires and assist with on-boarding

As a Maître D' you will be expected to:

• Ensure that all contract details and particulars are in place prior to event set up
• Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place
• Use independent judgement in keeping with the venue's standard practices to effectively coordinate an event
• Lead an event team to successfully accomplish the tasks at hand
• Work with clients and guests to identify their needs to ensure customer satisfaction
• Accept responsibility for all aspects that are within your oversight

Requirements:

NYC DOH Food Protection Certificate

Minimum 2-4 years Sales experience

Minimum 2-4 years Managerial experience

Minimum 2-4 years Maître D experience

Associates Degree

Must be well spoken in English

Maintain a high level of professional attire and grooming

Must be punctual, neat, and organized

Ability to multitask while remaining meticulous

Ability to communicate amongst the team and convey information effectively

Knowledge of customer service

Knowledge of the food and beverage industry

Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers

Must know how to lead and manage others in order to help them achieve their full potential

** To apply you can either submit your resume via the online job posting, email us directly at [email protected] or call our Banquet Office at (718) ###-####. **