Banquet Server - Gateway Hotel & Conference Center : Job Details

Job Purpose: To enthusiastically deliver first-class server and bartender hospitality for banquet events that exceed guest expectations. Consistently delivering GATE, while providing food and beverages to our guests. Server Essential Functions:

• Complete preparations for event per BEO
• Anticipate guests needs and respond politely to requests
• Demonstrate proper work procedures with a sense of urgency
• Perform all server tasks within scheduled shift time

• Deliver the GATEway service standards and exemplify Gateway Values
• Set up for events, carry trays, serve guests, and clean up at event conclusion
• Preserve a healthy relationship between the Kitchen, and Conference Services staff
• Adhere to all Health and Safety Standards at all times

• Complete daily checklists (Tasks assigned may vary depending on event)

• Maximize productivity by working efficiently and in a timely manner
• Maintain inherent attention to detail

Bartender Essential Functions:

• Deliver The GATEway service standards.
• Enforce Iowa Alcohol and Beverage Laws, by checking identification of customers to verify age requirements for purchase of alcohol.
• Serve menu items to guests
• Clean glasses, utensils, and bar equipment.
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
• Arrange bottles and glasses to make attractive displays.
• Slice and pit fruit for garnishing drinks.
• Create drink recipes.
• Take beverage orders from serving staff or directly from patrons.
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
• Serve wine, and bottled or draft beer.
• Monitor guest consumption in accordance with I-PACT training
• Responsible to limit problems and liability related to customers' excessive drinking, escalating alcohol consumption concerns to a supervisor, manger, or Manager On Duty immediately.
• Collect payment including running credit cards and making change.
• Balance cash receipts.
• Complete end of the day paperwork, reports, and balancing the drawer.
• Clean bars, work areas, and tables.

Requirements:

• High school diploma or GED
• Must be 21 years old
• Previous experience preferred
• Able to work nights and weekends
• Must be able to squat, lift, and push at least 50 lbs.
• I-PACT certification preferred, must obtain after hire and keep certification valid during employment

Reporting Relationships:This job reports to: Food & Beverage DirectorConference Services ManagerConference Services SupervisorThe Gateway Hotel & Conference Center is an Equal Opportunity Employer.