Banquet Server - Meadowbrook Inn : Job Details

Banquet Server

We are seeking a detail-oriented and customer-focused Banquet Server to join our team. As a Banquet Server, you will be responsible for setting up and breaking down event spaces, serving guests during events, and ensuring overall guest satisfaction.

Duties/Responsibilities:

• Assist with the complete setup and breakdown of the banquet area.
• Provide the highest quality of service to guests throughout the event.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Actively participates in the set up of banquet rooms and service of food and beverage to guests.
• Displays awareness and compliance with hotels security, safety, emergency and energy procedures.
• Performs other duties as assigned.

Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Ability to respond quickly and accurately to guest requests.
• Excellent attention to detail.
• Excellent teamwork skills.
• Excellent written and verbal communication abilities.
• Good analytical and problem solving skills.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.

Education/Experience:

• High school diploma or GED.
• Restaurant or event experience preferred

Physical Requirements:

• Able to stand and walk for prolonged periods
• Able to climb ladders
• Able to climb stairs
• Able to walk hallways and perimeter of property
• Able to twist, bend, reach and pull
• Able to lift up to 50 pounds

Competitive Compensation and Benefits including health, dental and vision insurance along with 401(k) plan. We are an equal opportunity employer and a drug-free workplace. This is a position which will require work on weekends, nights and holidays.

EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

If you are a team player with a positive attitude and a passion for providing exceptional service, we want to hear from you. Join our team as an Event/Banquet Attendant and help us create unforgettable experiences for our guests.