Bartender- Sports Grill - Citizen Potawatomi Nation : Job Details

Job Type Full-time, Part-timeDescription AM Bartender (10am-5pm)ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family. FUNCTIONS STATEMENT: • Manages the bar and provides timely, accurate and courteous service to guests and customers while preparing the highest quality beverages. MAJOR DUTIES: • Takes beverage orders from guests and servers. • Prepares and serves alcoholic and non-alcoholic drinks consistent with the restaurant's standard drink recipes. • Learns the names and personally recognizes regular guests and customers. • Records drink orders accurately and immediately upon receipt into the P.O.S. • Accepts guest and customer payments, processes credit card charges and makes change (if applicable). • Washes and sterilizes glassware. • Prepares garnishes for drinks and replenishes snacks and appetizers for guests and customers. • Maintains bottles and glasses in an attractive and functional manner that fosters efficient drink preparation and promotion of beverages. • Clears and resets tables in bar area. • Presents drink menus, makes recommendations and answers questions regarding beverages. • Maintains cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. • Receives and serves food orders to guests and customers seated at the bar. • Reports all equipment problems and bar maintenance issues to restaurant manager. • Accepts various methods of payments, processes credit/debit charges and makes change when applicable. • Washes and sterilizes glassware. • Presents drink menus, makes recommendations and answers questions regarding beverages. • Maintains cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. • Receives and serves food orders to guests seated at the bar. (Bartender Cont'd. Pg. 2) • Any additional duties as assigned by the Sports Grill Manager, Food and Beverage Director, General Manager, Business Committee or representative of upper Management. FACTOR 1: KNOWLEDGE REQUIRED BY POSTION• Knowledge of hand washing techniques as prescribed by Employee Handbook. • Knowledge of courteous, appropriate and inappropriate greeting techniques. • Knowledge of what constitutes undue familiarity with guests and customers. • Knowledge of infection control factors, i. e. food borne or air borne microbes, germs, bacteria (coughing/sneezing), unsanitary cleaning cloths, and personal apparel, sterilization techniques of glasses, dishes and utensils. • Knowledge of various beverage recipes. • Knowledge of techniques of accepting and recording orders and serving food and beverages with the least amount of confusion and distraction for the guests and customers. • Knowledge of the method of recording drink orders accurately and immediately after receipt into the Point of Sale, (POS). • Knowledge of preparation of garnishes for drinks and ability to replenish snacks, appetizers for guests and customers. FACTOR 2: SUPERVISORY CONTROLS• Incumbent is under the direct supervision of the Food and Beverage Director. • The supervisor assigns work, advises on changes in procedures and is available for assistance when required. • Routine work is performed independently following set procedures. • The work is reviewed for accuracy through spot checks, through complaints from customers and through observation of the employee at work. FACTOR 3: GUIDELINES• Written and oral guides provide specific instructions for doing the work. • Most of these instructions are easily memorized and require little interpretation. • When instructions do not apply, the problem is referred to the supervisor. • These guidelines are generally applicable, but the employee makes adaptations in dealing with problems and unusual situations. (Bartender Cont'd. Pg.3) FACTOR 4: COMPLEXITY• The complexity level ranges from a low level to medium that involves cleaning tables to public relations to processing electronic payment methods with credit and debit cards. FACTOR 5: SCOPE AND EFFECT • The primary purpose of the work is to provide quality beverages to guests and customers in a pleasant atmosphere with the fewest distractions possible. • This work contributes to the satisfaction of the customer and promotes a positive image for the Citizen Potawatomi Nation as a successful entrepreneur. FACTOR 6: PERSONAL CONTACTS • Contacts are on a face-to-face basis with guests and customers from all walks of life and from all points of the country and world. FACTOR 7: PIRPOSE PF CONTACTS• The purpose of the contacts is to create a satisfied customer so as to encourage a high level of customer returns. FACTOR 8: PHYSICAL DEMANDS• Sitting or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; • Frequent repetitive motions; talking hearing, and visual acuity; • Frequent lifting (up to 50 lbs). FACTOR 9: WORK ENVIRONMENT • Normal restaurant environment OTHER CHARACTERISTICS REQUIRED • High School diploma or GED equivalent; • Minimum of 21 years of age; • Excellent verbal/written communication skills; • Availability to work weekends, nights, and holidays. • NOTE: The above-described duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skill, abilities and other characteristics of an employee in this position.