Bell Person - Caesars Entertainment : Job Details

Bell Person

Caesars Entertainment

Job Location : Danville,VA, USA

Posted on : 2024-10-29T06:56:23Z

Job Description :
Job DescriptionESSENTIAL JOB FUNCTIONS:
  • Greet, direct and assist all guests.
  • Inform Guest of approximate time frame for bell service.
  • Offer assistance with luggage placement (rack/closet).
  • Offer each Guest a room orientation and ice service.
  • Offer concierge services and promote laundry, health spa and other services.
  • Ask Guest how their stay was.
  • Offer transportation assistance.
  • Frequent writing of luggage tickets.
  • Deliver, retrieve and store luggage for our guests.
  • Load and unload luggage from vehicles.
  • Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups
  • Answer a high volume of phone calls in a polite & professional manner.
  • Direct contact with guests requiring patience and good communication.
  • The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.
  • Completes required room slip information and submits to Bell Captain after each front.
  • Deliver & retrieve boxes, packages & envelopes to & from our business center for our guests.
  • Maintain regular & predictable attendance in accordance with Bell Desk policies.
  • Other job related duties as assigned.
QUALIFICATIONS:
  • Skill in establishing and maintaining effective working relationships with co-workers.
  • Ability to read, write, and communicate verbally in English.
  • 5 years of safe driving experience in vehicle.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Must be able to obtain a required Virginia Lottery Gaming License.
EDUCATION/EXPERIENCE:
  • HS diploma or GED.
  • Casino/Hotel experience preferred but not required.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
  • Ability to stand for long periods of time.
  • Normal sense of smell, touch, sound and vision range
  • Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending & reaching from floor to 6ft, crouching, lifting/carrying of 25-50 lbs, copying & writing of numbers
  • Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency
  • Work area is subject to variable temperatures.
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