Benefits Professional - Talent Lab Partners LLC : Job Details

Want to work for a great company with competitive pay, benefits, and opportunities to grow? We've been voted one of Orange County's Best Places to Work for the past 9 years and are growing.

The Benefits Professional manages the day-to-day operations of our core benefits programs, including group health, dental, vision, short-term and long-term disability, life insurance, flexible spending accounts (FSA), health savings accounts (HSA), and voluntary benefit offerings.

Key Responsibilities:

• Set up and configure new benefit plans for clients.
• Process benefit enrollments, changes, and updates across various platforms.
• Address inquiries regarding benefit eligibility, coverage details, and claims procedures from employees, supervisors, and vendors.
• Respond promptly to employee questions or concerns, ensuring quick and effective resolutions.
• Assist with the monthly enrollment of newly eligible employees.
• Lead benefits orientation during open enrollment and client renewals.
• Conduct open enrollment meetings for both new clients and annual renewals.
• Serve as the primary liaison for clients regarding benefit plan overviews and amendments.
• Perform Client Premium Only Plan (POP) discrimination testing.
• Distribute health and welfare forms and documents to employees and employers.
• Update employee payroll records for benefits reconciliations as needed.
• Prepare and manage the electronic open enrollment process for the master medical plan and ensure accurate premium updates in software.
• Assist clients with ACA compliance and planning.
• Carry out additional duties as required.

Qualifications:

• Bachelor's degree and at least 5 years of benefits-related experience preferred. Experience in multi-client or PEO environments is a plus.
• An equivalent combination of education and experience may be considered.
• Exceptional customer service skills.
• Strong organizational and time management abilities with keen attention to detail.
• Ability to work independently in a remote environment, managing projects and meeting deadlines with minimal supervision.
• Demonstrated ability to prioritize multiple tasks in a fast-paced environment.
• Excellent judgment and initiative in handling tasks.
• Strong written and verbal communication skills, including professional phone etiquette and effective interpersonal interactions.
• Collaborative team player who aligns with our core values.
• Proficiency in Microsoft Office Suite; experience with isolved HRIS is a plus.

This role requires an individual who is self-motivated, detail-oriented, and capable of managing complex tasks while maintaining a high level of customer satisfaction.