Benefits Specialist - Venbrook : Job Details

Venbrook Insurance Services is one of the largest insurance brokerages in the U.S., committed to providing comprehensive employee benefits and risk management solutions. Our culture is built on collaboration, diversity, and innovation, ensuring we deliver exceptional service to our clients.

Job Summary:

The Client Benefit Specialist plays a crucial role in supporting our employee benefits service team. This position is responsible for assisting in the retention of accounts by performing various support tasks, ensuring seamless service delivery to our clients.

Key Responsibilities:

• Collaborate with Account Representatives, Managers, and Executives to manage client-facing document requests.
• Conduct peer reviews of basic marketing analyses, including benefits and rates, for Benefit Analysts.
• Assist in the creation and facilitation of employee guides under the guidance of the service staff.
• Update the Venbrook internal tracking system (AMS) with client renewal information.
• Coordinate the printing and shipping of materials for open enrollment and other meetings.
• Prepare and distribute Annual Legal Notices to clients.
• Develop open enrollment presentations in Microsoft Excel and support benefits webinars for employees and HR Managers.
• Order supplies from carriers and ensure their accuracy.
• Work with the Marketing Department to create and distribute communication materials.
• Support the implementation of new carriers, plans, or vendors, including benefits administration system setup and project management.
• Request and file Benefit Summaries, SBCs, and EOCs/COCs.
• Initiate plan renewal requests from carriers or download from carrier websites.
• Perform additional duties and projects as assigned.

Qualifications:

• Bachelor's degree or equivalent work experience preferred.
• Minimum of 2 years of client-facing and benefits/insurance-related experience.
• Experience in healthcare, insurance, consulting, or employee benefits industries is preferred.
• Active Life and Health License preferred or must obtain within the first 90 days of employment.
• Strong teamwork skills and a commitment to supporting team success.
• Excellent written communication skills, with attention to detail and ability to present numerical data effectively.
• Demonstrated initiative and a proactive approach to professional development and responsibility.
• Strong quality management skills with attention to detail.
• Must be willing to be onsite for first 30 days for training in office.

Benefits:

• Competitive compensation package.
• Comprehensive benefits including medical, dental, vision, life, and disability insurance.
• 401k plan with employee match.
• Paid Time Off (PTO) and paid holidays.
• Professional development programs and opportunities for career advancement.

Up to $65,000