Benefits Specialist - ComPsych : Job Details

About ComPsych

ComPsych® Corporation is the world's largest provider of mental health services and GuidanceResources® for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

Job Summary

This role will be responsible for the oversight and administration of all benefits and retirement programs as well as support the Human Resources team in areas of new hire onboarding, benefits, payroll, and other departmental processes and initiatives. This position reports to the Manager, Payroll and Benefits.

Primary Responsibilities

• Must have expert knowledge and understanding of benefits plans to exercise independent judgment and discretion when serving as the primary point of contact for all employee benefits questions; providing prompt, accurate and helpful service
• Educate employees on the company's comprehensive benefits package, including medical, dental, vision, retirement plan, and other voluntary benefits as well as available internal resources.
• Conduct annual open enrollment process, including communication, plan comparisons and enrollment support.
• Conduct new hire benefits orientation sessions and assist employees with benefits enrollment
• Coordinate Qualifying Life Event documentation and enrollment
• Reconcile all benefits invoices against enrollment and benefit deductions
• Partner with absence management to coordinate direct billing for benefit premiums
• Manage HRIS, carrier, and other file feeds to ensure information accuracy and compliance
• Partner with payroll and conduct weekly reporting to audit benefit changes, including retro deductions, payments and refunds
• Support Total Rewards Lead with COBRA/ACA and other applicable legal compliance
• Provide counsel to HR Business Partners, Managers, and Talent Acquisition Specialists regarding benefit-related inquiries
• Partner with the Health & Well-Being team to support and drive utilization in ComPsych's Employee Well-Being Program
• Manage Benefits mailbox and responding in a timely manner
• Support the Manager, Payroll and Benefits with long term projects related to benefits and compensation
• Perform quality checks of benefits-related data
• Provide back-up assistance to HR colleagues as needed
• Ensure compliance with all applicable federal, state and international regulations regarding employee benefits
• Coordinate with insurance carriers and other benefit vendors to resolve claims issues
• Prepare necessary reports for internal stakeholders, as requested
• Other duties as assigned

Job Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• 3-5 years of payroll/benefits administration experience required
• Excellent Microsoft Excel skills required (including vlookup, pivots, and macros)
• Strong sense of urgency, prioritization, and critical thinking skills
• Customer service mindset
• Familiarity with government rules and regulations, including the Employee Retirement Income Security Act (ERISA), FLSA, FMLA, ADA, COBRA, OSHA, Worker's Compensation, and other applicable Labor and/or tax laws and regulations
• Experience with ADP, Wex and Benefitfocus preferred
• Research and analytical skills

Other Requirements:

• Must have high-speed internet and workspace free from distraction, disruption or noise
• Ability to be on camera when attending work related trainings, meetings and/or events
• Must be able to sit or stand at desk for prolonged periods of time while working on a computer

Benefits and Perks

Full benefits package, including Paid Time off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more

ComPsych celebrates diversity and is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.