BHD ADMINISTRATIVE MANAGER - Chinatown Service Center : Job Details

Do you have a strong passion for making a positive impact on the lives of others? We are actively seeking a committed individual to join our dynamic team as a BHD Administrative Manager!

Chinatown Service Center (CSC) Overview

In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The Chinatown Service Center (CSC) is a nonprofit organization providing multilingual health and social services, employment training, and counseling in Greater Los Angeles. We are expanding our team to continue our legacy of compassion and empowerment. For further information on CSC, Visit our website at

CSC'S Mission Statement:

To provide outstanding services and advocacy that promote a better quality of life and equal opportunities for immigrants and other communities.

CSC'S Vision Statement:

Thriving Lives in Empowered Communities

CSC's Behavioral Health Department contributes to the Mission and Vision by:

Providing outstanding mental health and substance use services to vulnerable populations, Championing advocacy and promoting positive life outcomes, and Embracing cultural competency and diversity.

CSC'S BHD Administrative Manager Purpose:

The Administrative Manager manages and oversees behavioral health's daily administrative operations, administrative system, and workflow.

As the BHD Administrative Manager at CSC, You will be responsible for:

* Plan, coordinate, and manage all administrative procedures and systems.

* Identify opportunities to improve business policies or objectives.

* Ensure a smooth and adequate flow of information within the department.

* Prepare, track, and review operational reports.

* Allocate responsibilities and office space.

* Assess staff performance, manage and address complaints from staff and/or clients, and provide coaching and guidance to ensure maximum efficiency.

* .Manage staff and project schedules, including deadlines.

* Monitor and project staffing needs and work with BHD and HR to Hire and train administrative staff.

Minimum Qualifications:

* Bachelor's degree in a relevant field (e.g., Office Administration, Human Services, Psychology).

* Minimum of two (2) years of progressive professional management experience, including experience with coaching/training subordinates and interviewing for opportunities.

* Results-oriented with an understanding of office management processes.

* Comfortable and knowledgeable about the healthcare and/or behavioral health industry.

* Self-motivated, self-driven, and able to work independently within the scope of assigned tasks with minimum supervision, with the ability to work in a fast-paced, high-intensity environment.

* Exceptional attention to detail, communication and interpersonal skills, including writing, speaking, written, verbal, in-person, and via telephone, email, and web posting correspondence.

* Proficient in word processing and data entry using Macintosh, Microsoft Word, Excel, and Outlook.

* Reliable Transportation.

CSC's Employees Enjoy:

* Daytime work hours;

* Competitive Pay within the Nonprofit industry, commensurate with experience;

* Semi-Monthly paychecks;

* Collaborative and supportive work environment;

* Opportunities for career growth and professional development;

* Assistance with CMEs/CEUs required in your role with CSC;

* Assistance with State Professional License Renewals;

* Group Health, Dental, Life and AD&D, for those who work thirty (30)+ hours consistently;

* Paid Holidays for regular Full-time and Part-time status;

* Bonus Paid Holiday for their Birthday, for regular Full-time and Part-time status;

* Accrued Paid Sick Leave for all levels of employment;

* Accrued Paid Vacation for those who work thirty (30)+ hours consistently;

* 403(b) Retirement Plan with up to a 4% matching;

* 457(b) Nonqualified Plan for those who meet the minimum highly compensated annual salary required;

* Employee Assistance Program (EAP);

* Tuition Reimbursement opportunities for job-related coursework at an accredited Community College, State College, or University;

* Annual time to find, enroll, reenroll, or appear at the event(s) for Child(ren) School/Childcare programs;

* Leave of Absence with job protections and more.

If you are a committed advocate with a strong sense of serving the community and a desire to make a positive impact, we encourage you to apply for this meaningful opportunity to Join Chinatown Service Center (CSC) in our mission to build a resilient and united community against hate and violence. Let's create a future where thriving lives and empowered communities are the norm. Together, we can make a lasting difference!

Chinatown Service Center (CSC) is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in fostering positive change and empowerment in our communities!

Compliance with the Americans with Disabilities Act (ADA)

Our center is dedicated to fostering an environment that is inclusive and accessible, welcoming everyone with open arms. We strictly follow the guidelines outlined by the Americans with Disabilities Act (ADA), which includes a prohibition on discrimination in employment practices and other terms and conditions of employment.