BHT Coordinator - SENECA HEALTH SERVICES : Job Details

Seneca Health Services is a Certified Community Behavioral Health Center in wild, wonderful West Virginia. We provide responsible, accessible, and progressive behavioral health services. We have a wide range of professionals who are passionate about helping our clients through substance use or mental health treatment. With four outpatient clinics and two intensive treatment locations in Greenbrier, Nicholas, Pocahontas and Webster Counties, we serve a wide population. Our services include Crisis Services, Substance Use Disorder Assistance, Mental Health Services, and Intellectual Disabilities Support. We are committed to supporting the well-being of our team members by offering comprehensive and innovative compensation and benefits package that prioritizes work-life balance. Some of our offerings include flexible schedules, remote work options (when possible), retirement, generous paid time off, lifestyle spending account, professional development, tuition assistance and loan repayment - all designed to promote both physical and mental health. We believe that a healthy, happy workforce is key to success, and we strive to create a supportive environment that allows our staff to thrive both professionally and personally.Behavioral Health Tech Coordinator manages and directs the Comprehensive Community Support Services Program and provides direct supervision to Behavioral Health Technicians. Ensure structured, on-going skill maintenance and/or enhancement activities are provided by CCSS Program for individuals with severe and persistent mental illness, as reflected in the client's service plan. Ensure BHTs provide consistent support to behavioral health clients. Utilize leadership skills to foster positive staff engagement.Bachelor's degree in human service field and experience working with individuals with serious and persistent mental illness required. Supervisory (administrative and clinical) experience preferred. Valid driver's license and vehicle required. Must pass a Criminal Background Check and Employment Fitness Determination through WVCARES and a drug screen. Demonstrated knowledge of basic computer skills required. SKILLS AND KNOWLEDGE REQUIREDRepresent Seneca in a positive manner including maintaining a positive attitude and performing duties in a manner in accordance with Seneca's Code of Conduct & Ethical Practices. Demonstrated knowledge of computer skills and ability to use personal computer applications including Microsoft Outlook, Excel and Word. Problem-solving skills and excellent customer service skills.ESSENTIAL FUNCTIONS:

Recruit, interview, recommend for hire, provide orientation and training, administrative supervision, and evaluate performance of staff.

Develop curriculum and training programs for critical skill areas identified as essential for clients to maintain placement in the community and prevent hospitalization.

Educate and train BHTs in structured skill maintenance/enhancement activities and behavioral programming designed to maintain or improve client's adaptive functioning.

Create a supportive and interactive learning environment where participants can maintain or improve skills based on their specific needs and future.

Confirm BHTs provide timely reminders to clients about upcoming appointments; confirm attendance with clients and address potential barriers, such as transportation or scheduling conflicts, before the appointment.

Assure BHTs notify team members of missed appointments and collaborate on next steps.

Implement processes and procedures to ensure efficiency and accuracy; provide directives and training to ensure compliance.

Ensure staff provide high-quality customer service and follow Seneca's core values of responsible, accessible, and progressive and the Professional Standards of Seneca's Code of Conduct & Ethical Practice.

Represent Seneca in a positive manner including maintaining a positive attitude and performing duties in a manner in accordance with Seneca's Code of Conduct and Ethical Practices.

Assure quality service for clients by becoming knowledgeable of and adhering to rules, regulations, and legal requirements and by documenting services provided in accordance with established standards.

Secure information by adhering to HIPAA and 42 CFR Part 2 regulations and Seneca privacy policies and keeping client information confidential.

Other duties as assigned by supervisor.

Minimum Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use of arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard; talk and hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb stairs; balance; push or pull; bend or crouch; and drive a motor vehicle. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision and distance vision.This job description reflects management's assignment of essential functions; it does not restrict the tasks that may be assigned.