Bilingual Call Center Representative - Manpower Group : Job Details

Our client in the customer service industry is seeking a Bilingual Call Center Representative to join their team. As a Bilingual Call Center Representative, you will be part of the customer service department supporting our valued customers. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping others which will align successfully in the organization.

Job Title: Bilingual Call Center Representative

Location: Dothan, AL

Pay Range: $12

What's the Job?

• Answer inbound calls and assist customers with product questions and placing orders.
• Provide excellent customer service to all customers.
• Document all customer interactions accurately and efficiently.
• Meet and exceed performance metrics and goals.
• Work a flexible schedule including every other Saturday.

What's Needed?

• Fluent in English and Spanish (read, write and speak).
• Experience using MS Office (Word and Excel)
• Excellent Data Entry skills
• Minimum of 1 year of customer service experience.
• Excellent communication skills, both verbal and written.
• Ability to multitask and work in a fast-paced environment.

What's in it for me?

• Monday - Friday and every other Saturday
• Competitive pay and benefits package.
• Opportunity for growth and advancement within the company.
• Positive and supportive work environment.
• Training and development programs to enhance your skills.
• Ability to make a difference in the lives of our customers.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.