Bilingual Customer Support Clerk - Berkheimer Tax Innovations : Job Details

Embark on a New Career Journey this Fall with Berkheimer Tax Innovations!Join our thriving Allentown, PA team as a Bilingual Customer Support Clerk at Berkheimer Tax Innovations, a leading Pennsylvania tax collection and administration company, and unleash your potential!WHAT YOU'LL DO:Answer taxpayer inquiries in person & over the phoneResearch, maintain, & update tax accounts based on information providedProcess tax forms/mail & post payments to proper accountsComplete all tasks in a timely manner while meeting company standardsAdditional duties may be assignedSCHEDULE + LOCATION:Full-time schedule: Mon - Fri, 8:00 am - 4:00 pmNo weekends!On-site in our Allentown, PA officeOnce released from training (~4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintainedPAY + BENEFITS:$14.50/hour + monthly incentive opportunities!On the job, paid training to help you succeedMedical, Dental, Vision & Life InsuranceWellness Program including physical, emotional, and financial wellnessPaid Holidays, Vacation, Sick, and Personal Time401(k) with Profit SharingEmployee Assistance ProgramVoluntary Benefit PlansFSA & HSA OptionsCasual business work environmentTravel InsuranceWHY WORK FOR BERKHEIMER TAX INNOVATIONS?You will be part of a company that has been supporting your local communities for over 80 years. The dedication to our communities is just as important as our dedication to our employees.At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive top-of-the-line training, a supportive team environment, and resources to contribute to your overall success.High School Diploma or equivalentMinimum 1-3 months related experience and/or trainingMust be Bilingual, English & Spanish speakingReliable transportation to outer offices and tax sit-insAbility to manage difficult or emotional customer situationsStrong attention to detail with high levels of accuracySituation analysis and problem-solving skillsAbility to sit for long periods of timeBerkheimer Tax Innovations is an Equal Opportunity Employer.Allpositions require a successful reference check, criminal background check and drug screen.Compensation details:14.5-14.5 Hourly WagePI74a66fa83b0b-37448-#######5