Billing & A/R Specialist - OUTDOOR ENVIRONMENTS GROUP LLC : Job Details

For over 17 years, OEG has been a leading expert in innovative design, construction, and maintenance of both residential and commercial outdoor environments. Our passion lies in crafting outdoor spaces that inspire, rejuvenate, and elevate our clients lifestyles with exceptional quality. With a fullin-house team of landscape architects, construction specialist, property care professionals, maintenance experts, and skilled horticulturists, we bring extraordinary outdoor living visions to life. OEG is dedicated to quality craftsmanship, cutting-edge technology, and customer satisfaction, ensuring every project is both functional and visually stunning.Why Join OEG?At OEG, you're not just starting a job - you're embarking on an exciting career journey. As a family-based company, we are deeply committed to supporting our team members through growth opportunities, promoting from within, and offering financial assistance for educational development. Experience the vibrant OEG culture, where every team member thrives in a supportive, rewarding work environment that mirrors our passion for excellence. OEG is looking for a Billing & A/R Specialist to be a member of our Finance team. The Billing & A/R Specialist is responsible for the processing of client invoices and payments, as well as resolving discrepancies, communicating with clients and developing client relationships. Job Summary:The Billing & A/R Specialist is responsible for the timely and accurate processing of client invoices and payments, resolving discrepancies, and maintaining strong communication with clients to build and sustain relationships. This role must ensure proper coordination between departments leads to ensure financial accuracy and prompt payment. Duties/Responsibilities:- Client & Contract Familiarity: Develop a deep understanding of client contracts and ensure accurate billing information is received from Project Managers for proper invoice generation.- Collections & Payment Follow-Up: Maintain organized and up-to-date collection reports. Communicate regularly with clients to ensure timely payments, update our system with financial data and resolve any outstanding issues. - Coordination with Other Departments: Serve as a key liaison between departments to gather job costing details from Project Managers and crew leaders, ensuring accurate client invoices are produced in a timely manner.- Review & Accuracy: Carefully review all communications and billing materials to ensure accuracy before sending to clients. - Process Establishment: Establish and maintain comprehensive accounts receivable and billing guidelines, ensuring consistent and efficient process. - Client & Internal Relationships: Build and maintain strong working relationships with both internal departments and clients to ensure smooth financial operations. Uphold our client confidentiality policies. - Invoice Preparation: Prepare and review accurate and timely invoices, bills and receipts ensuring all information reflects the work completed and matches client expectations. - Accountability & Service Excellence: Uphold high standards of accountability to deliver top-tier billing information and exceptional customer service on a consistent basis by monitoring accounts status and balances, checking for inconsistencies. - Special Projects & Process Improvement: Lead and support special projects that align with business priorities, particularly focusing on process improvements with office systems like QuickBooks, MS Office, ZenDesk, and Boss LM.- Month-End Closing: Assist in the month-end closing process, ensuring all billing is completed and the books are closed on time each month. - Cross-Training & Collaboration: Cross-train on all accounting duties to provide flexibility and continuity in the accounting team. Assist in achieving all finance department goals and objectives. Other duties as assigned. Requirements- Experience: Previous experience in billing, accounts receivable, and general accounting roles.- Education: Associate's degree or higher in Communications, Business, Finance or related field is preferred.- Multitasking & Time Management: Ability to prioritize tasks, manage multiple deadlines, and work independently in a fast-paced environment.- Software Proficiency: Strong experience with Google Suite, QuickBooks, and ZenDesk preferred. Working knowledge of office equipment.- Communication Skills: Strong written, verbal, and organizational skills to ensure clear and effective communication with clients and internal teams. - Industrial Knowledge: Familiarity with the landscape, construction or design industry is a plus.- Self-Motivation & Initiative: Demonstrated ability to work proactively, solve problems, and take initiative in improving process. Must be willing to have hands-on approach.- Work Ethic & Attitude: Strong work ethic, positive attitude, and proactive approach to overcoming challenges. Detailed oriented.- Client Trust & Credibility: Ability to build trust with clients and colleagues, ensuring reliability and consistency in performance. This role is essential in ensuring smooth financial operations, timely client invoicing, and fostering positive client relationships to support the company's overall success.We offer competitive pay, Company paid medical coverage, vision, dental, term life and disability coverage, 401k with a Company match Paid Community Service time, Paid Time Off, Onsite Leadership Coach, fitness center and so much more.