Billing Analyst - Lancesoft : Job Details

Billing Analyst

Lancesoft

Job Location : all cities,MI, USA

Posted on : 2024-12-16T07:49:54Z

Job Description :
Job Description:
  • Provide customer service support (Membership and Billing web-based tools) to external Agents and Groups customers received from the help desk phone line. Additionally, conduct special assignments as requested and analyze membership reports, resolving external customer membership issues.
  • Two years of customer service experience required; help desk experience preferred
  • Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines, and have effective verbal, written communication, and interpersonal skills required.
  • Effective analytical (attention to detail), and problem-solving skills to identify, evaluate, and recommend application/system solutions required.
Education/Certifications - Include:
  • High School Graduate or GED equivalent required. Two years college preferred.
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