Billing and Accounts Representative - Glenwood Medical Associates, PC : Job Details

Description:Serves in a professional capacity as a patient account representative in the Patient Financial Services (PFS) department at Glenwood Medical Associates. Demonstrates great communication and people skills, both with internal and external customers. Maintains a high level of professionalism when dealing with interdepartmental issues by placing the customer first. Works directly and courteously with patients by providing information and explanation of billed clinical services and collection proceedings. This position relies on instructions and pre-established guidelines to perform the functions of the job; persons must be able to take direction well and demonstrate understanding of such guidelines.DUTIES AND Responsibilities:1) Works with patients in a friendly and effective manner on billing and collection issues2) Assists with the training of other PFS staff3) Works and completes aged reports by claim center, unapplied reports, and refunds4) Data entry for payments for various physicians and nurse practitioner receipts5) Responds to insurance correspondence and files courtesy insurance claims6) Handles return checks and credit card payments7) Files MVA and PIP claims8) Handles Insurance and patient payment posting9) Works bankruptcy notices10) Sets up budget accounts11) Utilizes collection module when dealing with collection accounts12) Proofs and mails 1500's for paper claims when necessary13) Appeals all claims that are incorrectly processed or reduced14) Submits attorney charges and posts payments15) Attends educational classes when necessary to enhance knowledge base16) Other duties as assigned by PFS Supervisor or Manager17) Completes Bad address and Missing encounter reports18) Must be able to travel between offices as requested.Requirements:SPECIAL Qualifications: Previous medical office experience and knowledge of debits and credits preferred. Knowledge of CPT and ICD-10 coding a plus. Must have basic computer skills and some collection experience. Must be able to establish priorities, meet deadlines, work well under pressure. Must be a team player.PIfe2aa18817fa-31181-#######6.