Billing Clerk - ZOOM ONLINE TEXAS LLC : Job Details

ABOUT US: ZoomOnline aims to provide an exceptional customer experience by offering fast, uncapped, affordable Wi-Fi-enabled internet service. Connecting exclusively through Zoom Technology Group's fiber infrastructure and network. We are a customer-oriented business that prides itself on exceptional service delivery. We are a collaborative, creative, entrepreneurial team building a vibrant and dynamic brand where people who want to make a difference can grow their careers.

PURPOSE FOR THE ROLEWe are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. The Billing Clerk plays a crucial role in our Finance department, managing billing processes and customer accounts. The ideal candidate will be detail-oriented, organized, and proficient in financial calculations. This role involves generating invoices, updating customer information, and resolving billing inquiries to ensure accurate and timely billing for our customers.

RESPONSIBILITIES: Manage Account Balances of Client AccountsMaintaining records of assets. Follow up on Outstanding Debt collection. Updating accounts payable and records in the Accounting System. Collect all information needed to calculate bills receivable (order amounts, discount rates, etc.) Assisting in Accounting statements. Check the data input in the accounting system to ensure the accuracy of the final bill. Assisting with reviewing expenses. Issue customer account statements periodically or whenever necessary. Preparing regular reports. Update accounting records with new payments, balances, customer information, etc. Assisting with other accounting-related duties. Answer questions and handle complaints from customers regarding billsReport inconsistenciesReceive payments through various methods (cash, online payments, etc.) and check for credibility. Resend the invoices

QUALIFICATIONS: 2 years of proven experience as a billing expert or general accounting. High school diploma required; further education will be a plus. Adherence to laws and confidentiality guidelines. Good organizational abilities. Excellent numerical and analytical skills. Excellent math ability. Knowledge of accounting and financial reporting competencies. Working knowledge of relevant software (e.g. Odoo, Quickbooks) will be appreciated. Excellent communication skills. Proficient in Microsoft Office or 365 (especially Excel); familiarity with Mac OS, a plus. Demonstrate high level of professionalism. Demonstrated punctuality with good attendance. The goal is to make sure that customer value is maintained to the standards set forth by the company. If you are motivated and results-driven, and enjoy working in a team environment, we'd like to meet you. ZoomOnline is an equal-opportunity employer.

FOR IMMEDIATE CONSIDERATION...Be advised that we want to ensure that all applicants have a fair and equal chance, so we're using a TestGorilla assessment ( This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.