Billing Clerk - Robert Half : Job Details

Description We are offering a contract-to-hire employment opportunity for a Billing Clerk in the Waste, Refuse, and Environmental Waste Management industry, located in Houston, Texas. In this role, you will be responsible for a variety of tasks related to billing and customer service.Responsibilities:- Accurately process customer payments and credit memos.- Update client accounts with accurate billing and address information.- Assist in resolving customer inquiries and troubleshooting issues in a timely manner.- Provide backup phone support and track call-related information for auditing and reporting purposes.- Generate, mail, and track collection letters and emails, ensuring all communication sent to customers is noted in their accounts.- Conduct daily follow-ups to settle overdue accounts, ensuring that all received payments are allocated to the correct account and invoice.- Review accounts for partial payments and work to establish payment arrangements for remaining balances.- Place accounts on credit holds due to non-payment and forward all unresponsive accounts to management.- Responsible for invoicing with a focus on Accounts Receivable and collections.- Assist with additional special projects as needed. Requirements - Must have a strong understanding of billing procedures and practices.- Proficiency in handling approved invoices is required.- Exceptional customer service skills are essential.- Ability to work in a fast-paced environment with a focus on meeting deadlines.- Must have strong organizational skills with attention to detail.- Proficient in Microsoft Office Suite, particularly Excel, is necessary.- Experience with billing software is preferred.- Must be able to maintain confidentiality and exercise discretion when handling sensitive information.- Excellent written and verbal communication skills are required.- Ability to work both independently and as part of a team is essential.- Must have problem-solving skills and the ability to handle customer inquiries and disputes professionally.- A high school diploma or equivalent is required; additional education in finance or related field is a plus.Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, you're agreeing to Robert Half's Terms of Use ( .