Billing Coordinator - LA Family Housing : Job Details

POSITION: Interim Housing Billing Coordinator DIVISION: Programs – Interim Housing WHY JOIN US : You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With nearly 40 years of experience and 11,000+ people's lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! THE POSITION : The Interim Housing Billing Coordinator is responsible for accurately maintaining the client data records related to LAFH interim housing, partner agencies, and motels. This position is responsible for tracking Interim Housing client-based expenditures, and processing invoices for motels and subcontractors. This position updates and maintains databases to ensure accurate documentation of financial information related to families enrolled in crisis housing. Additionally, this position will act as a liaison between partner agencies, motel venders and LAFH by coordinating program services and offering technical assistance to ensure program standards and contract compliance is upheld. WHAT YOU'LL DO : Review/process invoices and motel vouchers for crisis housing partners in a timely manner Generate and provide weekly client reports to the Interim Housing Operations Manager Track interim housing and motel placements, transfers, exits utilizing LAFH tracking system Maintain and update LAFH Crisis Housing log daily Document DPSS eligibility on HMIS for participants enrolled in crisis housing (Attachment A's) Engage with motel managers, partner agencies, and participant coordinators to obtain and track vacancies at our Interim Housing sites Upload, update, and maintain motel vouchers in HMIS Attend agency and community meetings as directed by supervisor Additional tasks, projects and responsibilities as assigned by supervisor WHAT YOU'RE SKILLED AT : In-depth understanding of housing assistance programs available for homeless and low-income families and individuals in LA County Demonstrated creative problem-solving skills to overcome challenges and find innovative solutions Strong organizational abilities to effectively coordinate multiple projects and tasks, ensuring attention to detail and timely completion Proven ability to establish and foster relationships with program participants, colleagues, vendors, and partner agencies Proficiency in conducting extensive charting, electronic data entry, and documentation; prior experience with HMIS or similar databases is highly desirable Exceptional written and verbal communication skills for clear and effective interaction with diverse stakeholders Ability to collaborate effectively within a team environment as well as independently when necessary Preferred bilingual proficiency in Spanish and English, although not required WHAT YOU'VE ACCOMPLISHED : At least one (1) year of work history and relevant transferrable skills WHAT WE OFFER : Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more! PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. EQUAL EMPLOYMENT OPPORTUNITY LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. FAIR CHANCE ACT LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage. Travel Required Yes. Possible travel required. Use of personal vehicle may be required. Qualifications Experience Required   1 year: Relevant transferrable skills Employment Type: Full Time