Billing Specialist - Ontellus : Job Details

Job DetailsJob LocationOntellus - Houston, Texas - Houston, TXRemote TypeFully RemoteDescriptionOntellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation's largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge technology to deliver impactful products and client-centric services within industry-leading turnaround times. Job SummaryThe Ontellus Billing Specialist compiles data and prepares invoices by performing the following duties. Calculating, processing, posting, verifying, and maintaining data related to billing by performing the following duties.JOB RESPONSIBILITIES

• Review and audit orders processed and ready to be billed
• Customize invoices and statements to meet client's needs.
• Work with other departments to ensure the orders are entered correctly.
• Approve void/stop payments that are requested from other departments.
• Preparing and faxing estimates to customers with Cash-In-Advance terms
• Maintains Billing group email inbox for various internal questions, issues, problems, etc.
• Answers billing inquiries and follows up with resolution.
• Answer questions and handle complaints from customers regarding bills by responding with clear and reliable information.
• Maintains various reports for billing accuracy.
• Ensures that the Order Closure queue is current.
• Ensures that billing group email is current.
• Assists with related special projects, as required.
• Verify for accuracy prior to sending invoice to client
• Follow up emails sent to adjusters for missing claim number, missing email address, etc.
• Participates in developing procedures
• Update forms and manuals
• Issue customer account statements through various channels (mail, email, etc.)
• Gather data from multiple sources and work on more than one bill at a time so organization is important.
• Regular time and attendance.
• Other duties as assigned.

Qualifications

• Minimum of 1-3 years of industry related experience; or equivalent combination of education and experience.
• High School Diploma or equivalent.
• Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals.
• Must have excellent computer skills in MS office, and the individual should have knowledge of accounting software, spreadsheet software.
• Ability to prioritize and meet critical deadlines.

COMPENSATION & BENEFITSOntellus offers a collaborative work environment so you can learn and grow both professionally and personally. We offer a competitive benefits package including Medical, Dental, Vision, Life, Disability and a 401k Plan with a generous employer match. In addition, we offer a casual dress environment and plenty of opportunities for training and career advancement.Ontellus is an Equal Opportunity Employer.Ontellus requires pre-employment background checks and drug screening.