DescriptionTCO Mission: To provide first-class musculoskeletal services to the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families. TCO Vision: To be the premier provider and employer in the delivery of quality musculoskeletal care in Southeast Washington and the surrounding region. TCO Values:
- Professional
- Hard Working
- Honest
- Available
- Cutting Edge
- Kind
Job Type: Full Time Summary: Our busy orthopaedic clinic is looking for an billing specialist. The ideal candidate will have excellent organizational skills and be able to work in a fast paced environment under pressure. The clinic billing specialist is a non-exempt, full-time position responsible for processing, verifying, and managing all billable services and processes. Position Duties:
- Promote the mission, vision, and values of Tri-City Orthopaedic Clinic
- Review patient benefits and process quotes for patient co-pays
- Review patient charges and submit to appropriate payor for billing
- Manage aged receivables (A/R) and refunds (credit)
- Manage and maintain reports required for position (ie. A/R, refunds, missing visits, etc.)
- Answer billing department phone calls timely and in a professional manner
- Take patient payments over the phone and process them appropriately
- Follow through to completion on all patient and insurance questions and problems
- Report any insurance changes and requirements to manager
- Help to ensure that up to date carrier information is maintained in various systems
- Attend billing department and staff meetings as assigned
- Communicate needs and updates to office staff to ensure appropriate reimbursement
- Maintain confidentiality standards for both medical and financial information
- Other duties as assigned
Benefits:
- Health insurance
- Paid time off
- Dental insurance
- 401(k)
- Vision insurance
- Life insurance
- 401(k) matching
- Employee assistance program
- Retirement plan
Monday - Friday; 8am-5pm RequirementsEducation, Licenses and Qualifications:Required:
- High school diploma or equivalent
- 1-year medical billing experience
- Knowledge of correct collection practices
- Knowledge of Medicare / Medicaid and managed care contracts
- Skilled in organization and accuracy
- Skilled in verbal and written communication
- Ability to articulate answers to patient questions clearly
Preferred:
- CPB or equivalent
- CBCS or equivalent