- High School diploma or equivalent required.
- 2-- 4 years of billing/accounts receivable experience required.
- Knowledge of Patient Accounting tools used in billing and follow up including but not limited to: HBOC McKesson STAR and Microsoft Excel.
- Overall knowledge of billing requirements and contractual arrangements for all third party payers, including Government, Non-Government, and Commercial. Good communication and writing skill required.
POSITION SUMMARYThe Billing Team Lead is responsible for monitoring and supervising the daily Billing and Collection activities of the assigned Patient Accounting staff. The Billing Team Lead is responsible for monitoring the billing process including but not limited to: ensuring the timely submission of bills, the productivity of collection efforts and the balance of all billing functions assigned.The Billing Team Lead works directly with the Billing Manager to correct billing edit errors, improving the electronic process, and minimizing the paper submission of bills. This position monitors the productivity of the billing and collections staff through workflow tools and works with the Billing Manager to implement improvement processes. The Billing Team Lead works with the staff, Billing Manager, and other Department Managers as needed, to identify Payer related issues with the proper channels to resolve and promote good working relationships with Payer representatives.This position works with the Billing Manager to investigate and resolve the accuracy of system related contractual issues and works with the staff to ensure the proper payment for all patient accounts. This position maintains knowledge of current billing practices and internal system capabilities in order to best maximize their use in daily functions.The Billing Team Lead demonstrates well-developed communication, interpersonal and organizational skills and interacts effectively with all levels of the organization. This position provides current and accurate training to all staff members and participates in the annual evaluation of assigned staff. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.QUALIFICATIONSEDUCATION: High School diploma or equivalent required. Bachelor's degree in business, finance or accounting preferred.LICENSE/CERTIFICATION:EXPERIENCE: 2-- 4 years of billing/accounts receivable experience required. Knowledge of Patient Accounting tools used in billing and follow up including but not limited to: HBOC McKesson STAR and Microsoft Excel.Overall knowledge of billing requirements and contractual arrangements for all third party payers, including Government, Non-Government, and Commercial. Good communication and writing skill required.PERFORMANCE EXPECTATIONSDemonstrates the competencies as established on the Assessment and Evaluation Tool for this position.WORK ENVIRONMENTPotential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires sitting, standing, walking, stooping and crouching a majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier.REPORTING RELATIONSHIPThis position reports department leadership.The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
