Boat Dock Attendant - Mohonk Mountain House : Job Details

BASIC FUNCTIONS AND RESPONSIBILITIES: Maintain a safe environment at the Boat Dock and rent boats and fishing equipment to guests. Also, answering of guest questions, operation of cash register, and handling vouchers. ESSENTIAL JOB FUNCTIONS: • Maintain a safe environment on the Boat Dock and Lake for all guests. • Use a PC to process payment and implementation of data into a software program • Maintain a clean Boat Dock and keep boats in working order. • Complete sanitation protocols and record daily. • Maintain fishing equipment. Responsible for keeping equipment in working order and making basic repairs. • Handle, package, and sell bait, including live worms. • Assist guests with baiting fishing hooks and handling fish after a catch. • Operate cash register, fill out Boat Dock Allocation Chart, and process room charges for fishing equipment. • Empty trash and keep a neat work environment. • Fill out cash summary accurately at end of shift and turn in money and vouchers. • Assist guests in and out of boats. • Explain rules and regulations of renting boats to guests in a clear manner. • Rescue victims of overturned boats in a timely manner. • Remain calm and collected in emergency situations. • Answer guest questions and deal calmly with emergency situations when necessary. • Demonstrate a friendly, outgoing personality and make self available to guests during work hours. • Row a boat quickly. • Manipulate personal floatation devices (PFDs) and Shepard's crook. • Identify safety hazards and inspect the work of others by sight, sound, and/or smell. Ensures hazards are corrected. • See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. • Speak clearly to groups of 1-30 people. • Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings and give same warnings to others. • Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time. • Lift up to 75 pounds from ground level to waist level and carry a distance of up to 75 feet with/ without assistance. Walk up to 10 miles per day. • Handle adversity, change or emergency situations calmly and with a level head. • Analyze problems and develop and implement action plans to address problems. • Demonstrate patience with children (age 2-17) and adults. • Demonstrate comfortableness with lake ecology such as: inability to see the bottom of 60' deep, snakes, frogs, turtles, and fish in size of approximately 11-20 inches. • Learn and maintain familiarity with row boats, kayaks, canoes, stand up paddleboards (SUP), and paddle boats. • Work in a manner that will not endanger self or others. • Work other areas of Activities on a regular basis, such as: Wheelworks Bike Shop, Kids' Club, Information Summerhouse, Tennis, Campfires, and special events. • Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others. • Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift. • Present a neat, clean, and well-groomed appearance in accordance with the Mohonk Mountain House Dress and Grooming Standards. • Knowledge and appreciation of nature and the outdoors. QUALIFICATIONS: • Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred. • Valid Driver's License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience. • CPR/First Aid certification strongly preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.