Bookstore Director - Working World : Job Details

Job Title: Bookstore Director Location: Crystal Lake, IL Hours: 8:00am - 4:30pm M-F (with ability to be flexible for potential weekend events) Salary: $75-$80k/year Description:

• Ensure compliance with policies and mission by reviewing and approving the Store's plans, goals, objectives, and service activities, and by evaluating/reporting on progress towards the same
• Develop effective department procedures in compliance with best practices and company policies, and evaluate and improve current procedures to encourage growth in the Store
• Prepare financial analysis of relevant retail activities to benchmark performance, such as inventory turnover, profit margins, day's sales outstanding, break even points, revenue per transaction, etc.
• Coordinate and supervise the daily operation of the Store computer system that provides the following functions: financial management, inventory management (textbooks, general books, general merchandise), purchase order management, sales processing and point-of-sale transactions, and financial aid interaction
• Maintain accountability of funds received
• Develop and monitor the bookstore operating budget and ensure a profitable operation for the Store by making decisions using the profit and loss statement as a guideline.
• Create and/or maintain a business plan (mode) that includes forecasts, operating performance metrics, and merchandising and sundries requirements
• Coordinate and plan marketing efforts, including, but not limited to promotional events, visual displays, etc.
• Compile and track sales data; evaluate data for future stocking and promotional events
• Maintain control of purchases for the Store by authorizing requests and recommending acceptance of new contracts
• Assure merchandise is received, verified, added to inventory records, stocked and affixed with accurate and appropriate price stickers
• Determine prices on books, rentals, and buy-backs in accordance with Company policy and vendor agreements
• Ensure an adequate supply of books for all classes
• Ensure the Store is open with extended and/or flexible hours as needed to accommodate peak times or to meet the service needs of the company
• Oversee and/or initiate all Store inventory activities, which includes ordering, merchandising, receiving, inventory management, and reporting
• Review inventory level to liquidate, destroy, and/or donate obsolete merchandise with approval of supervisor
• Ensure timely processing and application of credits to invoices, receipts of commission checks, and outstanding receivables
• Supervise, train and assist the Store employees and student employees
• Maintain knowledge of industry standards and innovations regarding books, merchandise, public relations, store operations and information systems
• Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to accomplish functions and responsibilities
• Assume additional duties as assigned by immediate supervisor

Qualifications:

• Associate's Degree from a regionally institution, preferably in Business Administration, Retail Management, or related field or equivalent experience
• Five years of general management experience in a college store environment or equivalent amount of training in a similar area of retailing
• General knowledge of and experience with accepted business and retailing practices
• The ability to analyze profit and loss statements
• The ability to develop marketing and business plans
• Experience with online sales and online marketing
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of the Store and company patrons
• Experience running point-of-sale system
• Ability to work independently yet with a strong team orientation and to develop productive working relationships across all levels of the organization
• Ability to manage competing commitments
• Effective supervision skills to guide, lead and motivate a team of individuals
• Exceptional ability to multi-task numerous priorities and meet deadlines, while displaying a positive attitude and disposition
• Excellent oral, written and interpersonal communication skills
• Strong problem solving, time management and analytical skills
• Ability to assess and measure effectiveness of services
• Demonstrated ability to think creatively, strategically, and proactively
• Ability to deal effectively and professionally with staff, students, and the public
• Proficient in Microsoft Office Suite with ability to learn and teach others technological applications
• Readiness to be flexible with work schedule
• Ability to safely lift 25-50 pounds on a regular basis and move materials weighing 10-20 pounds on a continuous basis
• Commitment and respect for diversity and the MCC Behaviors of Excellence