Box Office Attendant - PCH : Job Details

The primary responsibility of a Box Office Attendant is to provide exceptional, efficient, and customer-oriented service at the bustling box office of the Montgomery Performing Arts Centre. The Box Office Attendant will be the friendly voice answering phone calls, providing patrons with precise and timely information about events, ticket availability, and other inquiries. This role requires the management of all box office operations, ensuring they are conducted seamlessly in accordance with the specific requirements of promoters, while strictly adhering to both city and company guidelines, as well as the established policies of TicketmasteKey Components of the role will include:

• Knowledge of the Ticketmaster system enhances efficiency in ticketing processes.
• Sell tickets accurately for various events, ensuring smooth transactions. • Provide exceptional customer service by promptly addressing inquiries and fostering a welcoming atmosphere at the box office.
• Answer box office calls, taking accurate messages and forwarding them promptly.
• Assist with event logistics, including ticket availability and special requirements.
• Demonstrate proficiency in software applications and ticketing systems for efficient sales processing.
• Be available for evening, holiday, and special event shifts as scheduled.

Why Join US? This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the Montgomery Performing Arts Centre experience for our guests. We pride ourselves on fostering a collaborative work environment that not only encourages personal and professional growth but also provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, along with various perks and discounts. Our offerings include:

• We offer exclusive discounts on hotel stays, food and beverage, golf, and retail at our properties, allowing you to enjoy amazing savings.
• Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities.
• Plus, a host of additional perks make working with us rewarding!

Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)