Aeg
Job Location :
Albany,GA, USA
Posted on :
2024-11-20T11:30:55Z
Job Description :
In order to be considered for this role, after clicking Apply Now above and being redirected, you must fully complete the application process on the follow-up screen.OverviewUnder supervision of Box Office Director and Box Office Supervisor, responsible for ticket sales and customer service for allticketed events at the Flint River Entertainment Complex.This position is a part-time position where the hours are determined by the event schedule of the building.This role will pay an hourly wage of $9.00 to $12.00Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.Applications are accepted on an ongoing basis; there is no application deadlineResponsibilities• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,etc.)• Know and understand seating charts and configurations of FREC• Perform transactions for all events on the ticketing system with efficiency and accuracy• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number oftickets and correct change• Communicate and satisfy patrons with world class customer service• Operate phone and address call in patrons' requests for information• Reconcile all monies received from ticket sales• Maintain confidentiality• Additional duties may be assigned by Box Office Director or Box Office SupervisorQualifications• Ability to multitask in a fast-paced environment• Familiarity with Windows based computers• Possess excellent customer service skills• Experience working with the public and cash• Ability to work independently and as a productive member of a team• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,nights, weekends and holidaysin addition to traditional business hours• Must be able to work in a loud noise environment• Must be over 18 years or older• Strong verbal communication skills in the English language• Proven ability to work well with all levels of management• Strong analytical and problem-solving skills
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