Box Office Coordinator - Appalachian State University : Job Details

Minimum Qualifications Undergraduate degree. Experience in front-of-house operations preferred. Required skills and qualifications: database systems (computerized ticketing system) knowledge and experience, box office and theatre operations, and customer service. Demonstrated abilities: written and oral communication, interpersonal skills, problem-solving abilities, teamwork, and ability to remain calm under pressure. License/ Certification Required Essential Job Functions Assist Director of Audience Services in overseeing the ticketing database for the Schaefer Center, the Department of Theatre & Dance, Hayes School of Music, and Campus Activities. Assist Director of Audience Services with training and scheduling of student Box Office and Event Staff; Provide mentorship, backup, and support for the Box Office Staff in dealing with complex customer service problems. Oversee day-to-day Front-of-House operations in the absence of the Director of Audience Services. Schedule, coordinate, a...Box Office, Office Coordinator, Customer Service, Office Manager, Coordinator, Director, Education, Business Services