Branch Manager - Johnstone Supply : Job Details

We are seeking a dynamic and experienced Branch Manager to lead our team and drive the success of our store. The ideal candidate will be responsible for setting performance expectations, monitoring reports, gathering customer feedback, and observing performance to ensure goals are met. This role includes participating in hiring processes, ensuring team members are knowledgeable about store operations, and maintaining a safe working environment. The Branch Manager will manage counter sales transactions, support both outside and inside sales activities, develop and implement sales programs, and build strong customer relationships.

Additionally, the role involves maintaining the cleanliness and appearance of the facility, resolving customer complaints, and adhering to all company policies and procedures. The successful candidate will possess strong problem-solving skills, will be skilled in following through on commitments, developing and implementing operational plans, and writing reports and business correspondence. The Branch Manager must work efficiently, maintain confidentiality, and continuously improve work procedures and systems. They should demonstrate considerable tact and diplomacy, maintain professional personal appearance, and consistently work to promote company growth while upholding ethical standards.

Industry Leader | A leading HVAC/R wholesale distributor of residential & commercial equipment, parts, and supplies making an impact in the local community with six branches in New Mexico and backed by a national distribution network.

Strategize | The Branch Manager will be responsible for the growth of their store, and the successful planning and implementation of new growth strategies to keep their team ahead of the market when providing excellent service.

Structured Management | We run on the Entrepreneurial Operating System (EOS), with a clearly defined Vision, Mission, and Values that is a people before profits organization focused on building high performance teams.

Responsibilities

• Maintain financial responsibility for all expenses, wages, and asset management
• Identify operational deficiencies and implement plans for improvement
• Create and maintain a weekly report on operations and sales at the branch
• Hire and train all employees of the branch

Qualifications

• Bachelor's degree or equivalent in Business
• 2+ years' of management or supervisory experience
• Experience hiring and training individuals