Brand Ambassador, Residential & Commercial - Pacific NW - Arteriors Home : Job Details

The Brand Ambassador role services Arteriors clientele with direct oversight and responsibility for client relationships as well as booked order and revenue generation across multiple sales divisions and business entities. As a sales specialist, this position focuses on sales growth within our existing client base, new client acquisition, lead generation and lead management. Brand Ambassadors support the customer journey by liaising with all of the various influencers in the sales cycle. The Brand Ambassador sales will be an employee of the brand based in the Pacific Northwest region covering various sales divisions in the states of Alaska, Idaho, Oregon, and Washington. Sales divisions over which the Brand Ambassador will have oversight include Hospitality/Contract, Lighting Showrooms/Electrical Distributors, Residential Design, and Boutique Retail.

• Within the Hospitality and Contract channels, our diverse client base includes interior designers and architects, builder/contractors, hotel and restaurant operators, multi-family residential developers, hospitality purchasing agents and office furniture dealerships.
• Within the Lighting Showroom channel, our client base consists of lighting, kitchen/bath, and tile showrooms as well as electrical distributors.
• Our Trade Residential Design channel is comprised of architects, builders, general contractors, independent interior designers and interior design firms, home stagers, set designers, and trade showrooms in the residential sector.
• Our Boutique Retail channel services the brick and mortar boutique retail footprint.

Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee-centric culture that relies upon high expectations and a commitment to continual personal growth. With a belief that diversity and inclusiveness breed innovation and forward-thinking design, we have assembled a curious team that questions the status quo.

Responsibilities:

• Devise and implement sales strategies and initiatives to grow existing customer base, increase brand engagement, drive channel revenue, and capture new customers.
• Multi-task and handle the needs of a large client base including booking and conducting client meetings, scheduling and executing product knowledge presentations, fulfilling administrative duties associated with maintaining the client base.
• Articulate product attributes, nuances, and brand differentiators to drive conversion in a manner which builds brand recognition, brand commitment, brand loyalty and ultimately converts business.
• Participate in all relevant trade shows and markets; leverage client interactions to strategically influence business growth.
• Function as a market-sensing leader who obtains competitive knowledge and relays critical information to other internal departments.
• Travel on the road full time to visit current clients and prospect for the next generation.
• Possess strong relationship-building skills with the ability to provide optimum customer service.
• Analyze monthly reporting to determine areas for growth and identify methods to build a successful territory across channel.
• Execute consistent outreach and follow up to drive brand engagement, account activation, and business conversion.

• A minimum of 5 years experience in a sales role, with proven YOY sales growth.
• A strong product and design orientation, including an ability to understand the nuances of handcrafted, decorative product.
• Strong aptitude for communicating product knowledge to clients.
• A collaborative, natural ability to work well with others in driving team and territory success.
• Excellent communication skills, both written and verbal.
• Demonstrated entrepreneurial drive to grow new business.
• Experience selling and/or working with luxury products is beneficial and an important qualifier for any candidate.
• Solid knowledge and efficiency in using Microsoft Office.
• Knowledge of and experience with CRM platforms a plus.
• Strong sense of organization and solid level of detail orientation are required.
• Strong project management acumen.
• Four-year college degree is required.

• Medical, dental and vision insurance available the first day of the month after hire date
• 401k with employer matching
• Unlimited Paid Time Off
• Paid Volunteer Days, allowing you to give back to your community
• 9 paid holidays
• Generous employee discount
• Employee referral bonus