Breakfast Attendant - Gulph Creek Hotels : Job Details

The Breakfast Attendant must provide friendly, efficient service of food and beverages desired by guests, and collect payment for such items if needed.ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service

• Maintains guest service as the driving philosophy of the operation
• Personally demonstrates a commitment to guest service in responding promptly to guests' needs
• Committed to making every guest is satisfied
• Meets or exceeds guest satisfaction measures
• Ensures hotel standards and services contribute to the delivery of consistent guest service
• Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards

Breakfast Attendant Operations

• Complete all side-work and cleaning duties as described in the Standard Operating Procedures (SOPs).
• Have full knowledge of entire food items served
• Provide attentive service, focusing on guests' needs.
• Approach all encounters with guests and team members in a friendly, service oriented manner.
• Keep FOH and BOH Breakfast areas clean and organized
• Wash all dishes prior to end of shift and put them away.
• All prep work for the next day is completed reflective of the occupancy.
• Keep an inventory of all items within the breakfast area.
• Maintain regular attendance in compliance with Gulph Creek standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.
• Include the following.
• Other duties may be assigned.
• Guests must feel welcome, comfortable, and well attended to at all time.

QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE High School diploma and/or experience in a hotel or a related field preferred.