The responsibilities of a cannabis Budtender include greeting and welcoming patients, helping patients with product selection, adhering to policies and procedures, and ensuring a wonderful patient experience. An outstanding cannabis budtender should be able to demonstrate excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases.
Essential Duties and Responsibilities
- Providing a wonderful experience for the customer or patient.
- Advising patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Keeping abreast of new cannabis products on the market as well as the latest industry trends.
- Processing patients payments using the dispensary's Point of Sale (POS) system.
- Ensuring that the store is clean and well-organized at all times.
- Educating patients on the safe use of their selected cannabis products.
- Correctly weighing, packaging, and labeling cannabis products, as required.
- Checking patients identification documents to verify that they are of legal age and hold the necessary credentials needed to enter the dispensary and purchase product.
- Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
- Maintaining compliance by following the proper policies and procedures set by the company and the state.
- Performs other duties as assigned.
- High school diploma or GED preferred.
- Must be at least 21 years of age.
- Must be able to obtain a state-issued Agent Card and pass a background check upon hire.
- Proven experience working as a budtender is preferred, but not required.
- Sound knowledge of cannabis strains and their medicinal benefits; or willingness to learn.
- Outstanding organizational skills.
- Excellent analytical and problem-solving skills.
- Effective communication and customer service skills.
- Work well with other team members.
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