Business Banking Support Specialist - Citizens : Job Details

Who are we?

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.

From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including Giving Back, Giving Together, to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.

At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

Who are you?

You are a highly motivated and detail-oriented individual looking for a new career opportunity. If so, C&N is currently seeking a dynamic individual to join our team as a Business Banking Support Specialist. In this role, you will be responsible for providing administrative support to the Treasury Management Department and assisting with daily support and training of new and existing commercial clients. If you are a dedicated and service-oriented individual with a passion for banking, then we want to hear from you. Continue reading to learn more!

You will be responsible for:

* Providing administrative support to the Treasury Management Department, including preparing reports, documentation, and correspondence.

* Collaborating with team members to provide seamless customer service and support.

* Assisting customers with inquiries, requests, and transactions in a professional and timely manner.

* Maintaining and updating customer account information and documentation.

* Staying up to date on C&N products and services, as well as industry trends to better serve customers

Requirements:

You will need an Associate's Degree in a related field AND 2-4 years of previous related experience and/or training OR an equivalent combination of education and experience.

You will demonstrate well-developed abilities and/or proven record of success in the following areas:

* Strong communication and interpersonal skills

* Ability to prioritize tasks, handle multiple responsibilities, and meet deadlines

* Detail-oriented and able to maintain accuracy in a fast-paced environment

* Team player with a positive attitude and willingness to learn

Why C&N?

C&N is a team - people working together for a common goal - the success of our customers.

You will achieve & grow along with C&N customers,

You will develop & learn along with your teammates,

You will contribute & be rewarded along with our shareholders,

And you will share & celebrate along with our communities.

C&N's a total rewards package and a collaborative and supportive culture. The C&N workplace culture has been a repeat recipient of the NBRI Circle of Excellence award, acknowledging a strong culture created by our team for living our values every day.

In combination with a competitive salary, C&N also has a robust benefit offering, including:

* Paid Time Off (vacation, personal, and sick, family sick, and community service)

* 401(k) - pretax and ROTH eligible contributions with a safe harbor match

* Employee Stock Ownership Plan

* Health, Dental, and Vision Coverage (including options that are 100% employer-paid for employee-only coverage)

* Health Savings Account

* Flexible Spending Accounts - Medical and Dependent

* Employer Paid Life Insurance

* Employer Paid Disability Coverage

* Many more voluntary coverages to customize around your needs

* Education & Development Programs, including Tuition Reimbursement

* Support for Personal and Professional Development