Business Development Coordinator - General Plastics Manufacturing Company : Job Details

Business Development Coordinator

General Plastics Manufacturing Company

Job Location : Orting,WA, USA

Posted on : 2025-01-08T08:32:35Z

Job Description :

Company Overview

General Plastics Manufacturing Company specializes in the formulation of polyurethane foams and the production of build-to-print composite parts, offering custom solutions for industries such as aerospace, defense, and nuclear packaging. With over 80 years of expertise, GP delivers high-performance, precision-engineered composite components using advanced materials and manufacturing techniques. GP's focus with the LAST-A-FOAM line of products is meeting the exacting specifications of demanding markets by ensuring consistency, longevity, and durability. General Plastics is committed to quality, innovation, and timely delivery, making us a trusted partner for complex, mission-critical composite part needs.

Role Overview

The Business Development Coordinator will join a high-performing team focused on customer support and GP growth. This position is focused on maintaining existing client relationships and fostering new development opportunities by addressing current needs, responding to RFQs, and ensuring projects are managed appropriately. You will help guide customers to the correct materials and processes required to be successful for their individual programs. Success in this role requires a strong curiosity to understand technical details, a willingness to learn and use multiple systems (MRP, CRM, etc.) as well as effective communication and project management skills to keep initiatives progressing smoothly. This position is an in-office role, reporting directly to the Manager, Business Development and collaborating with a team of professionals in sales, manufacturing, quality, and finance.

Duties and Responsibilities

Building and maintaining relationships with our clients.

Serve as the primary point-of-contact for assigned customers.

Field general sales calls and emails.

Gather customer and market information.

Manage assigned accounts to generate maximum sales volume and profits through proactive selling, regular customer contact, and servicing of accounts.

Ensure customer satisfaction and organizational efficiency through timely and accurate processing and preparation of orders, inquiries, and documentation.

Assist in the development of Sales Forecasts with regular updates from assigned accounts.

Follow up and qualify leads from General Plastics' website, hotlines, tradeshows, and other marketing promotions in an effective and timely manner.

Provide product recommendations, pricing, and quotation to qualified prospects.

Ensure timely satisfactory resolution of customer technical and quality complaints.

Analyze and interpret requests for quotations, specifications, and engineering drawings for the

purpose of determining manufacturing feasibility.

Provide fundamental information used to qualify an opportunity to the estimating team to ensure a cohesive cost/quoting strategy.

Participate in all aspects of preparing the quotation package and ensure that it is delivered to the customer as promised. This includes the technical, commercial, and competitive strategy appropriate for the selling opportunity.

Participate in and practice continuous improvement

Perform other related duties as assigned.

Bachelor's degree in a relevant field.

2+ years' experience in a sales or customer service role and:

- Aerospace, Defense, Energy, or similar technical field experience a plus

- AS9100 quality manufacturing sales history preferred

Strong program and project management skills working with a variety of customers and project

scopes.

Strong written and verbal communication skills.

Ability to work independently as well as with a mix of cross-functional teams.

Ability to read, analyze, and interpret contracts, technical procedures, and governmental

regulations as needed.

Ability to define problems, collect data, establish facts, and draw conclusions to develop

solutions.

Proficient in Outlook, PowerPoint, Word, and Excel.

Adept in using both CRM and MRP software.

Compensation details: 75000-100000 Yearly Salary

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