Business Development Representative - Remote - PCNA : Job Details

Who are we? Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.About Spoke Customs:Spoke Customs, a division of Polyconcept North America (PCNA), specializes in print-on-demand (POD) solutions, providing businesses with high-quality, customized products for events, corporate gifting, and branding needs. Our POD services are tailored to meet the growing demand for on-demand personalization, helping companies create custom promotional items like drinkware, bags, and other hard goods. Based in Norcross, Georgia, Spoke Customs offers cutting-edge technology and fast turnaround times to meet the diverse needs of our clients.At Spoke Customs, we focus on providing flexibility, efficiency, and high-quality customization in every product we produce. We partner with businesses across industries to help them expand their inventory and create unique products that align with their marketing and promotional goals.What we offer you

• Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund - donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee's contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
• As the industry leader for environmental responsibility, sustainability is the key to every decision we make

Our ValuesDelight Customers: Treat our customers the way you'd like to be treated.Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovativeThink Team: Work together to get the job done. Be inclusive and collaborative.Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other's input.The PositionAs a Business Development Representative (BDR) at Spoke Customs, you will be at the forefront of driving new business within the print-on-demand (POD) sector. Your role will focus on generating new commercial partnerships and identifying opportunities to expand the demand for our POD solutions. This includes defining and refining the most effective acquisition strategies and managing process rigor for prospect and lead scoring to maximize new account win rates with highest priority targets. This is an exciting chance to contribute to the growth of Spoke Customs and PCNA by targeting organizations that can benefit from our customizable, on-demand product offerings, including industries outside of traditional promotional products.Key Responsibilities

• Manages prospects to win-rates and growth acceleration through a formal funnel and pipeline management process.
• Builds an active and robust pipeline of promising strategic partnership opportunities.
• Develops relationships and builds trust with key strategic partners.
• Collaborates with marketing to develop relevant plans and assets to accelerate sales cycles and achieve targets.
• Negotiates commercial terms (forecast, pricing, timelines).
• Collaborates with internal merchandising and product development teams to inform the roadmap and ensure that our assortment and capabilities meet the demands and needs of the target market.
• Conducts research to identify new markets and customer needs.
• Arranges business meetings with prospective clients.
• Promotes the company's products/services addressing or predicting clients' objectives.
• Leads executive team's development of lead/demand generation strategies.

Skills and Knowledge

• Commercial understanding and awareness of POD business from either running your own business, by having experience in the industry, or managing new customer acquisition.
• Strong strategic, acquisition process management, and leadership skills.
• Strong verbal, written and, presentation skills.
• Excellent organizational and performance analytics skills.

Minimum Qualifications

• Bachelor's degree in business administration, or a similar program of study, or equivalent work-related experience. MBA not required but preferred.
• Minimum 10 years' experience in a similar role.
• Related business development experience in a high growth environment
• up to 20% Overnight/North American travel
• Relevant Print on Demand (POD) Experience

Together we inspire prideWe want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.