Business Operations Specialist - Hunter Hamilton : Job Details

Join Our Team as a Business Operations Specialist!

Location: Ridgefield Park, NJ

Schedule: Hybrid (4 days onsite, 1 day remote)

Contract Duration: 12 Months

Are you an analytical powerhouse with a passion for solving complex challenges? Do you excel in fraud analysis, wield Excel and SQL like a pro, and thrive in a fast-paced, dynamic environment? If so, we want you to join our team as a Business Operations Specialist!

What You'll Do

As a Business Operations Specialist, you will play a pivotal role in supporting critical business functions. You'll work on tasks that ensure smooth operations, mitigate risks, and maintain integrity in all processes. Key responsibilities include:

• Fraud Analysis & Prevention:
• • Screen new B2B account applications to validate authenticity and size.
• • Investigate and resolve suspected fraud, including credit card misuse, account takeovers, and unauthorized reward generation.
• • Analyze suspicious behavior patterns to prevent future unauthorized activities.
• Claims & Disputes Management:
• • Resolve high-stakes claims that exceed standard thresholds or require special attention.
• • Manage chargebacks by providing compelling evidence to financial institutions.
• Process Optimization:
• • Approve contracts, budgets, and expenditures, ensuring alignment with project goals.
• • Monitor transaction controls and predict potential budget overruns.
• • Document and improve business processes for greater efficiency.

What You Bring

• Experience & Expertise:
• • Bachelor's degree in Business, Finance, Economics, or a related field.
• • 8-10 years of experience in business operations, fraud prevention, or risk management.
• • Familiarity with chargeback and dispute resolution processes is a strong asset.
• Technical Skills:
• • Proficiency in Microsoft Excel, SQL, and other analytical tools.
• • Experience with Enterprise Applications is a plus.
• Analytical & Problem-Solving Skills:
• • Exceptional ability to analyze trends and predict future challenges.
• • High attention to detail and accuracy in all tasks.
• Communication & Collaboration:
• • Strong verbal and written communication skills.
• • Ability to work independently while managing multiple priorities.
• Languages:
• • English fluency required; a second language is a strong advantage.

Why Join Us?

This is more than just a job — it's an opportunity to shape the future of business operations and fraud prevention. You'll work with a collaborative and forward-thinking team that values innovation, growth, and work-life balance. Plus, you'll have the chance to make a real impact while advancing your career.

Ready to make your mark? Apply now and let's redefine what's possible together!