Business Relationship Support Representative - CSO2 WellsOne - Wells Fargo : Job Details

Please note this role is in an Inbound Call Center Environment: 100% of day is on the phone. Hybrid schedule available 3 days required in office, 2 days at home. The department is open 24/7 days per week, including holidays. Start times between 8:00 am and 10:00 am in the local time zone. Provide support for commercial customers. Oversee overall customer experience. Produce loan reports and forms related to initiation of the documentation process. Assist in financial statement analysis for non-complex relationships. Handle customer issues and assist in decisions with business client managers. Help with customer associated risk management. Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals. Interact with internal customers. Receive direction from leaders. Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. Required Qualifications:2 years of Business Relatio...Relationship, Business, Support, Representative, Customer Experience, Relations, Banking, Business Services