Business Service Representative 1 - EH Registration - Carle Foundation Hospital : Job Details

Overview Performs registration functions in an effective and efficient manner to enhance coding, billing and case coordination efforts. Makes appropriate independent decisions that require assessment, reasoning and resolution regarding financial requirements to assure appropriate reimbursement for both the patient and the hospital. Interprets and applies hospital policies regarding financial resources and arrangements. Uses exquisite customer service skills when handling patient encounters/issues. Qualifications EXPERIENCE REQUIREMENTS Business Services or Financial Services. Customer service, handling difficult situations with customers/patients, medical/hospital practice experience. SKILLS AND KNOWLEDGE Keyboarding ability required. Deals effectively with stressful situations and maintains composure at all times. Ability to prioritize and multi-task for long periods of time. Insurance knowledge and basic understanding. Responsibilities Answers the hospital switchboard after regular business hours. Contacts providers and others who are on call when the need arises. Pages any medical, facility, weather, and security codes overhead when appropriate. About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].