Business Solutions Analyst I - First Community Services : Job Details

Essential/Primary Job Duties:* Serve as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, document requirements and resolve complex system problems* Coordinate and support new and existing applications* Research, identify and develop solutions to problems* Involved in the planning, testing, implementation and documentation of system enhancements and conversions* Identify system enhancements, document business needs and determine impact to current system processing* Work with programmers and business partners to ensure accuracy of enhancements* Facilitate meetings with business partners to extract information, ideas and thoughts; ensure all involved reach a cohesive decision* Communicate upcoming changes to business partners and assist with training efforts* Anticipate customer needs and proactively develop solutions to meet them* Act as team leader for projects* Plan and work flexibly to a deadline* Other duties as assigned

Position level will be dependent upon internal and external experience

Physical Requirements:* Must be able to remain in a sitting stationary position for extended periods of time* Constantly operate a computer and other office machinery* Ability to lift up to 25 pounds

FCBI is an equal opportunity employer.

RequirementsMinimum Qualifications and Education Required:* 3 years FCBI experience or 3 years business analysis experience* At least 18 years of age* Bachelors Degree preferred* Knowledge of business concepts and requirements * Experience facilitating meetings and gathering information* Proficient in Microsoft Office * Excellent communication, interpersonal and presentation skills across all organizational levels are required* Strong analytical skills and high attention to detail to ensure that business requirements are fulfilled * Ability to quickly understand and analyze the business, applications and technical functions of the organization* Demonstrated ability to succeed in a complex and dynamic work environment* Ability to meet deadlines, handle confidential data, and remain calm when dealing with difficult situations* Ability to work independently and provide updates to management* Ability to work under pressure and maintain focus* Must successfully pass background investigation according to company policy* Must be able to get along with co-workers and work effectively in a team environment