Business Solutions Partner - Johnson County Community College : Job Details

Position, Department: Business Solutions Partner, Continuing Education & Workforce Development

Type of Position: Full-time Salaried, Exempt

Work Schedule, Hours per week: Monday-Friday, 8 a.m.-5 p.m., 40 hours per week

Pay Range: $61,900- $80,900 and determined based on relevant years of work experience.

Benefits Category: Full-time Benefits

Position Summary: The Business Solutions Partner for the Workforce Development & Continuing Education branch is responsible for selling customized training programs to businesses. This role will lead sales calls, create proposals, and close deals by collaborating and generating positive long-term relationships with business leaders and industry experts. This individual will foster productive relationships by providing customized educational training programs to address their clients' industry workforce needs. This individual is responsible for creating a pipeline of new sales opportunities. This position requires a high level of competencies in Business Development, Financial Management, Strategic Planning, Account Management, Consultative Selling, and Marketing/Sales Promotion.

Required Qualifications:

• Bachelor's degree in business or associated field. Experience may substitute for degree.
• 5+ years of Sales experience, preferably in a B2B environment as a business development representative or account executive.
• 2 years of relevant experience within a service or training industry.
• Proven experience with delivering sales presentations to clients and prospects.
• Education and sales training in a business discipline preferred or a combination of experience and training.

Preferred Qualifications:

• Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
• Salesforce is preferred.

Skills:

• Demonstrated ability to proactively pursue prospects.
• Experience with cold calling, delivering presentations, and generating sales.
• Ability to plan, develop, and execute business development strategies.
• Excellent listening, verbal, and written communication skills.
• Ability to work independently in a self-directed manner and as part of a team with a collaborative mindset.
• Strong time management and organizational skills with keen attention to detail.
• Ability to build rapport and nurture relationships with clients and a variety of stakeholders.
• Ability to prioritize multiple tasks in a changing environment to meet organizational needs.
• Proficiency in Microsoft Office applications (i.e., Word, Excel, PowerPoint) with proficiency in Salesforce.
• Strong strategic planning, critical thinking, troubleshooting, problem-solving, conflict resolution, collaborative, and analytical skills.
• Leadership skills with the ability to motivate and manage clients and colleagues.
• Negotiation and budgeting skills with strong business and financial acumen.
• Ability to display discretion, judgement, and diplomacy when dealing with internal and external customers.

Position Details: Job duties include but are not limited to:

• Engage and build rapport with business prospects and nurture long-term relationships with business and industry experts.
• Develop and promote business solutions opportunities to external prospective and long-term clients with workforce training opportunities.
• Drive awareness and demand by building a pipeline of new, qualified contract training prospects. Qualify potential clients and gain access to connecting with decision-makers in the targeted organizations.
• Negotiate and close contracts using established departmental sales processes, working to meet or exceed the annual individual sales goal.
• Connect and create new leads through multiple communication channels including: cold calls, emails, texts, social media, and attending conferences and community events.
• Effectively manage account relationships from initiation through full sales cycle, using the Customer Relationship Management (CRM) system and other account management tools to ensure data integrity, accuracy, and timeliness are maintained.
• Analyze and maintain strong professional knowledge of legislative issues, workforce data, industry trends, marketplace issues, and future training needs through research, association meetings, client meetings, and other activities.
• Collaborate with colleagues across the branch and College to brainstorm, develop, and implement long-term strategies and roadmaps to address the ongoing training needs of clients.
• Analyze relevant metrics and supporting data to meet and exceed key performance indicators (KPIs) and sales quotas to support program.
• Proactively communicate sales progress, opportunities, and challenges through regular updates to the Business Solutions team, Supervisor, and Senior Leadership.
• Work collaboratively with all Workforce Development & Continuing Education team members in efforts to meet the needs of clients, employing best practices in business development execution.
• Maintain a working knowledge of each Workforce Development & Continuing Education program and JCCC's overall capabilities college-wide to address clients' needs.

*Duties and responsibilities, as required by business necessity, may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments, and work location may be changed at any time, as required by business necessity.

About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years.

Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals and is an affirmative action employer. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with applicable civil rights and nondiscrimination laws.